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<blockquote data-quote="Bill K" data-source="post: 870260" data-attributes="member: 73871">Well... after waiting to receive the phased product update which was released over a week ago I got impatient and took their advice to uninstall and reinstall G Data IS. When entering my license details the system showed my license status as being expired, and that was for the one year license I just purchased. So I contacted their support who kindly reset my license and added a free month for the inconvenience. So I went through the lengthy reinstall and it now took my license and showed it as active, but after all of that it still shows that I&#039;m running version 25.5.5.43 still with no notification option to update. Contacted their support again asking when I can actually expect to get the product update. They just responded suggesting I &quot;simply wait for the software to announce the new update, as it only mostly minor bug fixes and small tweaks.&quot; After all that I&#039;m back where I started.&nbsp; <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite119" alt=":rolleyes:" title="Roll eyes&nbsp; &nbsp; :rolleyes:" loading="lazy" data-shortname=":rolleyes:" /></blockquote>

[QUOTE="Bill K, post: 870260, member: 73871"] Well... after waiting to receive the phased product update which was released over a week ago I got impatient and took their advice to uninstall and reinstall G Data IS. When entering my license details the system showed my license status as being expired, and that was for the one year license I just purchased. So I contacted their support who kindly reset my license and added a free month for the inconvenience. So I went through the lengthy reinstall and it now took my license and showed it as active, but after all of that it still shows that I'm running version 25.5.5.43 still with no notification option to update. Contacted their support again asking when I can actually expect to get the product update. They just responded suggesting I "[I]simply wait for the software to announce the new update, as it only mostly minor bug fixes and small tweaks.[/I]" After all that I'm back where I started. :rolleyes: [/QUOTE]

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