Google search in Chrome redirects to Bing or Yahoo search result
- Thread starter rcm1964us
- Start date
- Status
- Nov 5, 2019
- 1,597
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.
Run FRST and click Fix only once and wait.
The Computer will restart when the fix is completed.
It will create a log (Fixlog.txt) please post it to your reply.
===
Please post the Fixlog.txt and let me know what problem persists.
I'm nasdaq and will be helping you.
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.
Run FRST and click Fix only once and wait.
The Computer will restart when the fix is completed.
It will create a log (Fixlog.txt) please post it to your reply.
===
Please post the Fixlog.txt and let me know what problem persists.
nasdaq:
THX. Did as you asked. Attached is file. Problem still persists. If I stare at the address window I see the mobility-search website come up in an instant and then it directs to Bing or sometimes Yahoo...
Rick
THX. Did as you asked. Attached is file. Problem still persists. If I stare at the address window I see the mobility-search website come up in an instant and then it directs to Bing or sometimes Yahoo...
Rick
- Nov 5, 2019
- 1,597
Hi,
Please set File Explorer to SHOW ALL folders, all files, including Hidden ones.
Please use this Guide for Windows 10 or 11. https://support.microsoft.com/en-us...d-folders-in-windows-97fbc472-c603-9d90-91d0-
Follow the instructions.
Then Download the Microsoft Scanner for this site:
Launch MSERT.exe
Accept the agreement terms of Microsoft
Select CUSTOM scan
Look on Scan Options & select CUSTOM scan & then select the C drive to be scanned.
Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be.
Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on screen display. The only things that count are the End result at the end of the run.
Again, any on-screen display about repeat 'infection' is not to be relied on. Ignore those.
We only rely on the end result that is on the log-report-file.
This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.)
The log is named MSERT.log
the log will be at
Windows\debug\msert.log
Please attach that log with your reply
p.s.
There are more information for you to read in the download link.
<<<>>>
Please post the log and lif the problem persists run an other scan with the Farbar program and post fresh FRst.TXT and Additional.txt log for my reviews.
Please set File Explorer to SHOW ALL folders, all files, including Hidden ones.
Please use this Guide for Windows 10 or 11. https://support.microsoft.com/en-us...d-folders-in-windows-97fbc472-c603-9d90-91d0-
Follow the instructions.
Then Download the Microsoft Scanner for this site:
Microsoft Safety Scanner Download - Microsoft Defender for Endpoint
Get the Microsoft Safety Scanner tool to find and remove malware from Windows computers.
learn.microsoft.com
Launch MSERT.exe
Accept the agreement terms of Microsoft
Select CUSTOM scan
Look on Scan Options & select CUSTOM scan & then select the C drive to be scanned.
Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be.
Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on screen display. The only things that count are the End result at the end of the run.
Again, any on-screen display about repeat 'infection' is not to be relied on. Ignore those.
We only rely on the end result that is on the log-report-file.
This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.)
The log is named MSERT.log
the log will be at
Windows\debug\msert.log
Please attach that log with your reply
p.s.
There are more information for you to read in the download link.
<<<>>>
Please post the log and lif the problem persists run an other scan with the Farbar program and post fresh FRst.TXT and Additional.txt log for my reviews.
- Nov 5, 2019
- 1,597
Hi,
Nothing suspicious was found in your logs.
Try this:
Syncing
If the problem persists and Chrome is Synced with other Devices reset it.
forums.malwarebytes.com
Execute the suggested fix.
Restart the computer normally.
===========
If the problem persist continue.
Reset Chrome
Open Google Chrome, click on menu icon [img=[URL]http://www.techsguide.com/wp-content/uploads/2013/12/google-chrome-setting-icon.png[/URL]] or the 3 vertical dots located right side top of the google chrome.
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset and clean up" > "Restore settings to their original defaults"
Restart Chrome.
<<<>>>
Conltinue if the problem persists.
Launch Notepad, and copy/paste all the blue instructions below to it.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
Then, disconnect from the Internet!
Next,
Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.
Optional if the following programs are in your computer.
Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also you have to re-install IE-SpyAd if installed.
Restart the computer normally.
If the problem persists we may have to remove Chrome and reinstall a Fresh copy. Will see.
Nothing suspicious was found in your logs.
Try this:
Syncing
If the problem persists and Chrome is Synced with other Devices reset it.
Chrome Secure Preferences detection always returns
Browser-related remediation (especially concerning preference/configuration files) can be particularly troublesome given the safeguards built into the browsers, along with syncing mechanisms and other complications associated with Internet browsers. The issue you're experiencing is likely caused ...
forums.malwarebytes.com
Sign in and sync in Chrome - Computer - Google Chrome Help
When you sign in to Chrome with your Google Account, you can get your info on all your devices and use additional Chrome features. When you sign in You can get your bookmarks, passwords, and
support.google.com
Execute the suggested fix.
Restart the computer normally.
===========
If the problem persist continue.
Reset Chrome
Open Google Chrome, click on menu icon [img=[URL]http://www.techsguide.com/wp-content/uploads/2013/12/google-chrome-setting-icon.png[/URL]] or the 3 vertical dots located right side top of the google chrome.
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset and clean up" > "Restore settings to their original defaults"
Restart Chrome.
<<<>>>
Conltinue if the problem persists.
Launch Notepad, and copy/paste all the blue instructions below to it.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
Then, disconnect from the Internet!
Next,
Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.
Optional if the following programs are in your computer.
Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also you have to re-install IE-SpyAd if installed.
Restart the computer normally.
If the problem persists we may have to remove Chrome and reinstall a Fresh copy. Will see.
Nasdaq:
I did a little experiment that might be helpful? On another computewr I logged in to my google account and did the same chrome searches as on the problem computer and no redirect. So this means something is "special" on the problem machine???
Rick
I did a little experiment that might be helpful? On another computewr I logged in to my google account and did the same chrome searches as on the problem computer and no redirect. So this means something is "special" on the problem machine???
Rick
- Nov 5, 2019
- 1,597
Hi,
Before you proceed I suggest you remove Chrome Syncing if you are presently using the Sync.
Restart the computer to reset the registry.
<<<>>>
Then remove Chrome using the Control Panel > Programs > Programs and Features...
When completed
Download the fixlist.txt but do not run it yet. Will remove Chrome first as suggested below
Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.
Run FRST and click Fix only once and wait.
The Computer will restart when the fix is completed.
It will create a log (Fixlog.txt) please post it to your reply.
===
Remove all of Chrome's registry entries.
How to: remove Chrome using the Control Panel > Programs > Programs and Features...
When completed run the Farbar Fix you have just downloaded.
<<<>>>
If all is well the Re-install Chrome on Windows; from this Site.
You may used the other computer to gide you with the Extensions you normally use.
If at any time you need help please ask.
Before you proceed I suggest you remove Chrome Syncing if you are presently using the Sync.
Restart the computer to reset the registry.
<<<>>>
Then remove Chrome using the Control Panel > Programs > Programs and Features...
When completed
Download the fixlist.txt but do not run it yet. Will remove Chrome first as suggested below
Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.
Run FRST and click Fix only once and wait.
The Computer will restart when the fix is completed.
It will create a log (Fixlog.txt) please post it to your reply.
===
Remove all of Chrome's registry entries.
How to: remove Chrome using the Control Panel > Programs > Programs and Features...
When completed run the Farbar Fix you have just downloaded.
<<<>>>
If all is well the Re-install Chrome on Windows; from this Site.
Download & install Google Chrome - Computer - Google Chrome Help
Google Chrome is a fast web browser available at no charge. Before you download, you can check if Chrome supports your operating system and you have all the other system requirements. How to ins
support.google.com
You may used the other computer to gide you with the Extensions you normally use.
If at any time you need help please ask.
Nasdaq:
You are a genius! No more redirect. Thank you for your patience. Attached is the log file.
Rick
You are a genius! No more redirect. Thank you for your patience. Attached is the log file.
Rick
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