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Mac Malware Removal Help & Support
Having trouble getting rid of Search Baron
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<blockquote data-quote="Jack" data-source="post: 1026385" data-attributes="member: 1"><p>Hello,</p><p></p><p>STEP 1. Let's check if there are any malicious profiles installed on your Mac:</p><p></p><ol> <li data-xf-list-type="ol">Go to System Preferences.</li> <li data-xf-list-type="ol">Click Profiles.</li> <li data-xf-list-type="ol">If this list will include the item “AdminPrefs“ or any other item that you don't recognize. Select this and click the remove “–” button in the lower-left corner.</li> </ol><p>If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal.</p><p></p><p></p><p>STEP 2. Let's reinstall Chrome.</p><p></p><p>In many cases, changes to Chrome may have been made that are non-trivial to fix. In such a case, it will be easier to completely remove Chrome and all data, then reinstall. To do this, delete all of the following items:</p><p></p><p>[CODE]/Applications/Chrome.app</p><p>/Library/Application Support/Google/</p><p>/Library/Google/</p><p>~/Library/Application Support/Google/</p><p>~/Library/Google/</p><p>~/Library/Preferences/com.google.Chrome.plist[/CODE]</p><p></p><p></p><p><em><strong>Be aware that this will delete all data for all Google apps you have installed</strong></em>, such as Chrome bookmarks. Export any data you want to keep beforehand.</p><p></p><p>If you're not sure how to find these folders, choose <strong>Go to Folder</strong> from the <strong>Go</strong> menu in the Finder, then paste one of those paths into the window that opens. Be sure to delete the correct item, as deleting the wrong item could cause data loss or even damage to your system or other apps.</p><p></p><p>After deleting all these files, restart the computer. Then re-download Chrome and reinstall. You will need to import any exported bookmarks or other data, and may need to reinstall any other Google apps that you use.</p><p></p><p></p><p>Let me know if these steps fixed your issues.</p></blockquote><p></p>
[QUOTE="Jack, post: 1026385, member: 1"] Hello, STEP 1. Let's check if there are any malicious profiles installed on your Mac: [LIST=1] [*]Go to System Preferences. [*]Click Profiles. [*]If this list will include the item “AdminPrefs“ or any other item that you don't recognize. Select this and click the remove “–” button in the lower-left corner. [/LIST] If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal. STEP 2. Let's reinstall Chrome. In many cases, changes to Chrome may have been made that are non-trivial to fix. In such a case, it will be easier to completely remove Chrome and all data, then reinstall. To do this, delete all of the following items: [CODE]/Applications/Chrome.app /Library/Application Support/Google/ /Library/Google/ ~/Library/Application Support/Google/ ~/Library/Google/ ~/Library/Preferences/com.google.Chrome.plist[/CODE] [I][B]Be aware that this will delete all data for all Google apps you have installed[/B][/I], such as Chrome bookmarks. Export any data you want to keep beforehand. If you're not sure how to find these folders, choose [B]Go to Folder[/B] from the [B]Go[/B] menu in the Finder, then paste one of those paths into the window that opens. Be sure to delete the correct item, as deleting the wrong item could cause data loss or even damage to your system or other apps. After deleting all these files, restart the computer. Then re-download Chrome and reinstall. You will need to import any exported bookmarks or other data, and may need to reinstall any other Google apps that you use. Let me know if these steps fixed your issues. [/QUOTE]
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