Hello NEW MEMBER

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Hey, I’m ___ and from
Europe
Age group
41 - 50
Last known PC infection
In the past 5 years
Fav. Web Browser
Mozilla Firefox
Fav. Mobile OS
Android
Fav. Desktop OS
Windows
Fav. Antivirus
Malwarebytes pro and Kingsoft antivirus free
Fav. Videogame
I don't play them

Trevor

New Member
Thread author
Apr 13, 2015
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Hello, I have just signed up today as I am trying to help an elderly friend remove eFix Pro that has infected his machine. i have tried all sorts to get rid of it without success. I have used Adaware, Malwarebytes, Super anti spyware I have uninstalled his Firefox browser anfd internet explorer and installed fresh copies and I have searched his registry for mentions of it but without success. I am doing it remotely through team viewer so I was wondering if I can be helped to help him. Thanks Trevor
 
@Trevor, it's a privilege to welcome you as a member. Your selfless act to help your elderly friend is a very worthy cause for which the very first response here from @kram7750 was also the proper course of action as well.;) Godspeed, and there is truly no better way to begin your membership with MalwareTips than by hitting the ground running as you have here!:):)
 
Hello and welcome to the community!

Our removal experts will assist to your simple/complex situation of infection. :)
 
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