Hello NEW MEMBER

[Trevor]

Hello, I have just signed up today as I am trying to help an elderly friend remove eFix Pro that has infected his machine. i have tried all sorts to get rid of it without success. I have used Adaware, Malwarebytes, Super anti spyware I have uninstalled his Firefox browser anfd internet explorer and installed fresh copies and I have searched his registry for mentions of it but without success. I am doing it remotely through team viewer so I was wondering if I can be helped to help him. Thanks Trevor

 

[Deleted member 21043]

Hello @Trevor and welcome to the MalwareTips community!

For Malware Removal Assistance (MRA for short) please visit the following link:
http://malwaretips.com/forums/malware-removal-assistance.10/

Cheers.

 

[ElectricSheep]

Hello and welcome to MT, you're in the best place for this kind of support
Enjoy your time here.

The resident sheep

 

[LabZero]

Hello, welcome to MalwareTips

 

[Cats-4_Owners-2]

@Trevor, it's a privilege to welcome you as a member. Your selfless act to help your elderly friend is a very worthy cause for which the very first response here from @kram7750 was also the proper course of action as well. Godspeed, and there is truly no better way to begin your membership with MalwareTips than by hitting the ground running as you have here!

 

[Dima007]

Welcome to MT

 

[jamescv7]

Hello and welcome to the community!

Our removal experts will assist to your simple/complex situation of infection.

 

[Exterminator]

Welcome to MT

 

[frogboy]

Hello and welcome to MalwareTips. I hope you enjoy your time here in our forums.


This a good place to be.

 

[Raul90]

Welcome to MT!

 

[Sr. Normal]

Welcome to MT

Caution: MT is really addictive!!

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