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<blockquote data-quote="Fiery" data-source="post: 93430" data-attributes="member: 9">Hi,The Shell32.dll and shdocvw.dll detection are false positives since OTLPE is a clean program. If it is coming from the X drive then you have nothing to worry about.Don&#039;t run the rootkit remover in OTLPE as it may not scan the PC properly. If you ran it in normal mode and no infection was found, then that is good.I&#039;m not too sure what caused you to lose internet. I went back to check the fixes I gave you and none of them should have affected your internet, unless the malware made a modification to your system files. However, ServiceRepair and windows repair should have fixed it. Nonetheless, let&#039;s try something else.Goto Start &gt; Run &gt; type cmd. In the command prompt, type tracert google.com &gt;trace.txt then press Enter. Wait for a minute or two. Then goto the directory that is shown on the command prompt. It should be something like: C:\... and find trace.txt and post it here.Next,Run the Complete Internet Repair utility. &lt;ol&gt;&lt;li&gt;Download &lt;a title=&quot;External link&quot; href=&quot;http://www.datum-forensics.com/down/comintrep.exe&quot; rel=&quot;nofollow external&quot; rel=&quot;nofollow&quot;&gt;Complete Internet Repair utility&lt;/a&gt; to your desktop&lt;/li&gt;&lt;li&gt;Unzip all the files to their own folder on the desktop&lt;/li&gt;&lt;li&gt;Within the folder double click &lt;&gt;CIntRep&lt;/&gt;&lt;/li&gt;&lt;li&gt;Select the following items,then press the GO button.&lt;ul&gt;&lt;li&gt;Reset Interent Protocol (TCP/IP)&lt;/li&gt;&lt;li&gt;Repair Winsock (Reset Catalog)&lt;/li&gt;&lt;li&gt;Renew Internet Connection&lt;/li&gt;&lt;li&gt;Flush DNS Resolver Cache&lt;/li&gt;&lt;li&gt;Reset Windows Firewall Configuration&lt;/li&gt;&lt;li&gt;Reset the default hosts fie&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;/ol&gt;</blockquote>

[QUOTE="Fiery, post: 93430, member: 9"] Hi, The Shell32.dll and shdocvw.dll detection are false positives since OTLPE is a clean program. If it is coming from the X drive then you have nothing to worry about. Don't run the rootkit remover in OTLPE as it may not scan the PC properly. If you ran it in normal mode and no infection was found, then that is good. I'm not too sure what caused you to lose internet. I went back to check the fixes I gave you and none of them should have affected your internet, unless the malware made a modification to your system files. However, ServiceRepair and windows repair should have fixed it. Nonetheless, let's try something else. Goto Start > Run > type [b]cmd[/b]. In the command prompt, type [b]tracert google.com >trace.txt[/b] then press [b]Enter[/b]. Wait for a minute or two. Then goto the directory that is shown on the command prompt. It should be something like: C:\... and find trace.txt and post it here. Next, [SIZE=4]Run the Complete Internet Repair utility. [/SIZE] <ol><li>Download <a title="External link" href="http://www.datum-forensics.com/down/comintrep.exe" rel="nofollow external" rel="nofollow">Complete Internet Repair utility</a> to your desktop</li> <li>Unzip all the files to their own folder on the desktop</li> <li>Within the folder double click <[b]>CIntRep</[b]></li> <li>Select the following items,then press the GO button. <ul><li>Reset Interent Protocol (TCP/IP)</li> <li>Repair Winsock (Reset Catalog)</li> <li>Renew Internet Connection</li> <li>Flush DNS Resolver Cache</li> <li>Reset Windows Firewall Configuration</li> <li>Reset the default hosts fie</li></ul> </li> </ol>[/b][/b] [/QUOTE]

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