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Help remove zeroaccess rootkit
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<blockquote data-quote="Fiery" data-source="post: 94444" data-attributes="member: 9"><p>Hi,</p><p></p><p>The high CPU usage and slow computer is most likely due to Adaware. This program is ineffective and I would suggest you to uninstall it. Are you currently using Comodo antivirus or comodo internet security? Adaware has antivirus / antimalware engine included, so using comodo along with Adaware will cause system errors, lower stability and cause system conflicts. Having more than 1 antivirus is hazardous for your system.</p><p></p><p>The TPkd.sys detection is nothing to worry about. The malwarebytes detection unhides certain start menu items, not necessarily malicious. </p><p></p><p>Please uninstall Ad-aware and run the following scan:</p><p></p><p></p><p>Run <span style="color: blue"><strong><a href="http://www.eset.eu/online-scanner" target="_blank">Eset NOD32 Online AntiVirus</a></strong></span></p><p></p><p><strong>Note:</strong> You will need to use Internet Explorer for this scan.</p><p><strong>Vista / 7 users:</strong> You will need to to right-click on the Internet Explorer icon and select <strong>Run as Administrator</strong> </p><ul> <li data-xf-list-type="ul">Tick the box next to <strong>YES, I accept the Terms of Use</strong>.</li> <li data-xf-list-type="ul">Click <strong>Start </strong></li> <li data-xf-list-type="ul">When asked, allow the activex control to install</li> <li data-xf-list-type="ul">Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock.</li> <li data-xf-list-type="ul">Click <strong>Start </strong></li> <li data-xf-list-type="ul">Make sure that the option "<strong>Remove found threats</strong>" is <u>Un-checked</u>, and the following <strong>Advance Settings</strong> are <u>Checked</u><ul> <li data-xf-list-type="ul"><strong>Scan unwanted applications</strong></li> <li data-xf-list-type="ul"><strong>Scan for potentially unsafe applications</strong></li> <li data-xf-list-type="ul"><strong>Enable Anti-Stealth Technology</strong></li> </ul></li> <li data-xf-list-type="ul">Click <strong>Scan</strong></li> <li data-xf-list-type="ul">Wait for the scan to finish</li> <li data-xf-list-type="ul">Re-enable your antivirus software.</li> <li data-xf-list-type="ul">A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.</li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 94444, member: 9"] Hi, The high CPU usage and slow computer is most likely due to Adaware. This program is ineffective and I would suggest you to uninstall it. Are you currently using Comodo antivirus or comodo internet security? Adaware has antivirus / antimalware engine included, so using comodo along with Adaware will cause system errors, lower stability and cause system conflicts. Having more than 1 antivirus is hazardous for your system. The TPkd.sys detection is nothing to worry about. The malwarebytes detection unhides certain start menu items, not necessarily malicious. Please uninstall Ad-aware and run the following scan: Run [color=blue][b][url=http://www.eset.eu/online-scanner]Eset NOD32 Online AntiVirus[/url][/b][/color] [b]Note:[/b] You will need to use Internet Explorer for this scan. [b]Vista / 7 users:[/b] You will need to to right-click on the Internet Explorer icon and select [b]Run as Administrator[/b] [list] [*]Tick the box next to [b]YES, I accept the Terms of Use[/b]. [*]Click [b]Start [/b] [*]When asked, allow the activex control to install [*]Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock. [*]Click [b]Start [/b] [*]Make sure that the option "[b]Remove found threats[/b]" is [u]Un-checked[/u], and the following [b]Advance Settings[/b] are [u]Checked[/u] [list] [*][b]Scan unwanted applications[/b] [*][b]Scan for potentially unsafe applications[/b] [*][b]Enable Anti-Stealth Technology[/b][/list] [*]Click [b]Scan[/b] [*]Wait for the scan to finish [*]Re-enable your antivirus software. [*]A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.[/list] [/QUOTE]
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