hku s-1-5-21 found in Malwarebytes scan often

[KeRrAzY]

Hello,

I have been dealing with 3 registry PUPs that keep popping up in my malwarebytes scan every so often. I run a scan and quarantine the problems only to find them again the next day. They seem to be quarantined because I re-scan after I quarantined them and nothing is found, but I would run it again a good bit of time later (Within 24 hours) and it will pop up again. I read some that some other people had the same problem. I downloaded Farbar Recovery Scan tool and uploaded the FIRST.txt and Addition.txt. Please let me know what I should do about this? Thank you in advance.

 

[TwinHeadedEagle]

Hello,

Can you tell me what is MalwareBytes detecting? There is a option to export your findings and/or to copy them to clipboard. Then you can paste the results here.

 

[KeRrAzY]

Hello,

Can you tell me what is MalwareBytes detecting? There is a option to export your findings and/or to copy them to clipboard. Then you can paste the results here.

Yes, here is a scan that I just ran. Now its detecting 4 PUPs. I didnt notice it had something to do with yahoo (Maybe toolbar?). I'm going to look at the programs installed and maybe remove one. Would this be the correct way to fix this?

 

[KeRrAzY]

I uninstalled the program "Yahoo search sets"

 

[TwinHeadedEagle]

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Clean.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner



Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[KeRrAzY]

Sorry for the late reply, I was away for work. Here are the scan reports from both programs, although I saved the software to my partition in my hard drive I made for software. I hope that didn't make a difference.

 

[KeRrAzY]

Should I uninstall these 2 programs since they seem to be useless?

 

[TwinHeadedEagle]

Yes, please. They often come bundled with other software. How is your PC behaving now?

 

[KeRrAzY]

I am having trouble removing Norton, gonna have to look more into that. I ran Malwarebytes again and it is still popping up with the 3 PUPs

 

[KeRrAzY]

here is what keeps popping up again

 

[TwinHeadedEagle]

Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[KeRrAzY]

I ran a farbar scan on my first post, do you need me to run it again? I also ran Zemana again.

 

[TwinHeadedEagle]

Yes, please run it again.

 

[KeRrAzY]

Sorry about the late response. Here are the scans. The PUPs are still popping up

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.