Question How do you know if your device has been compromised?

[Lu_75]

Hello,

Recently, I clicked on a phishing link and now money has left my bank app without my knowledge or consent, yet the device registered to this payments shows up at my own trusted device. I'm completely baffled by this.

Could I have gotten a virus from the link? Please give me advice.

Edit: I also put my email and password into the phishing link as it was presented as a missed delivery message and I had indeed been waiting for a package. I use my email for most things and the same password for everything.

Do you think my app could have been logged into by someone else this way?

Thank you.

 

[Sorrento]

You probably accidentally gave someone access to everything if you use the same password which is not recommended - Contact your bank & they should sort your money out. Then change your password to your email & others that use the same password with a unique password for each. BTW you are not alone by being scammed it does happen esp if you are busy.
If your system is affected someone who knows more than me will help

 

[Victor M]

Since you use the same password for everything, so you mean the banking app also uses the same password. The phish may also be doing more than just phishing, probably installing something (a RAT) onto your machine as well. You say the bank withdrawal was made from this device, so that proves it. Start doing recovery.

Several things you can improve upon.
. Use a password manager and start creating individual passwords for each site. The password manager will remember the password for you. And you will just have to remember 1 master password for the password manager.
. Go to the sites that are important to you and register for 2FA. Install MS Authenticator or Google Authenticator on your cell phone. Having 2FA will stop hackers who operate phishing campaigns to benefit from gaining your passwords.

Most folks on this forum trust AVs and will ask you to try all the free scanners from all the major vendors to see if they could identify something. Just google for "free antivrirus" and you will see them. If one reports nothing, try the next one. There should be at least 6. Also google for "one time scanner", and you will see different ones.

The reason I don't like the AV solution is that a) you have try different ones until one does something, sometimes you are lucky and get it done on first try, sometimes not. b) AV's may or may not fully remove the infection. They may miss a part or something. So you have to try several to be really safe.

I do what is easiest for me, which is re-installing Windows. Because I have a drive image. Takes 8 mins and I have a clean protected machine again. Copy your Documents and Photos folders to a USB. Do the Windows install (Download Windows 11) , install all your favorite apps and security. Then make a drive image with CloneZilla (Clonezilla - About) . It will save your ass.