Advice Request How do you reset a U2F FIDO 2 Security Key that is Locked Out ?

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SearchLight

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Jul 3, 2017
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I was locked and blocked out by Microsoft after too many incorrect PIN attempts using my USB Security Key FIDO2 to access my Microsoft Account. Had to use the backup procedure. Anyway, does anyone know how to reset such a key? It is not a Yubikey but one made by HyperSecur, Titanium Pro 2 model.

I cannot seem to find any info on this topic. Thanks.
 

upnorth

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Jul 27, 2015
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Did a quick check on there site and seems you can add unlimited accounts on the device. At least the new ones.
If you can't find an answer in the documentation, simply test the chat.
 
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Brixhamite

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Nov 12, 2024
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I was locked and blocked out by Microsoft after too many incorrect PIN attempts using my USB Security Key FIDO2 to access my Microsoft Account. Had to use the backup procedure. Anyway, does anyone know how to reset such a key? It is not a Yubikey but one made by HyperSecur, Titanium Pro 2 model.

I cannot seem to find any info on this topic. Thanks.
If you reset your PIN you will loose access to the protected applications so you might want to remove the FIDO authentication method from affected apps first, but when you are ready you can use the instructions in the following wiki guide to reset your PIN
How to change the PIN or reset a FIDO2 security key
 

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