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<blockquote data-quote="upnorth" data-source="post: 987013" data-attributes="member: 38832">Microsoft ( MS ) Office 365 comes with pretty many support &quot; tools &quot; under it&#039;s hood and a tip/hint would be to try them and then try open a file or two that you have locally on your PC/laptop.[URL unfurl=&quot;true&quot;]https://www.howtogeek.com/271183/how-to-use-office-365s-troubleshooting-tools-to-fix-common-problems/[/URL]Personal I got a feeling there is something wrong with the files themselves or a local app setting ( the files sometimes have to be forced to point and open with the correct app/program ) even if they now work also in another Office solution. Windows updates or other software/system changes can sometimes create this type of issues. I can guess the office files on that thumb drive been around a long time and very possible was created in an older Office version. Yes, Office 365 should be backward compatible, but saying it and doing it, is two very different things. Try open one or two files on another machine with MS Office if possible, and also in MS Office Online because you already have an online account if you registered 365, just to see if that works.Btw, I do hope you and your wifes backups are not only being saved on that thumb drive? Thumb drives are known to go bad and break easy and is not really in general a recommended media for long term or important backups. The basic 3-2-1 backup rule is something you should look into if you haven&#039;t already.</blockquote>

[QUOTE="upnorth, post: 987013, member: 38832"] Microsoft ( MS ) Office 365 comes with pretty many support " tools " under it's hood and a tip/hint would be to try them and then try open a file or two that you have locally on your PC/laptop. [URL unfurl="true"]https://www.howtogeek.com/271183/how-to-use-office-365s-troubleshooting-tools-to-fix-common-problems/[/URL] Personal I got a feeling there is something wrong with the files themselves or a local app setting ( the files sometimes have to be forced to point and open with the correct app/program ) even if they now work also in another Office solution. Windows updates or other software/system changes can sometimes create this type of issues. I can guess the office files on that thumb drive been around a long time and very possible was created in an older Office version. Yes, Office 365 should be backward compatible, but saying it and doing it, is two very different things. Try open one or two files on another machine with MS Office if possible, and also in MS Office Online because you already have an online account if you registered 365, just to see if that works. Btw, I do hope you and your wifes backups are not only being saved on that thumb drive? Thumb drives are known to go bad and break easy and is not really in general a recommended media for long term or important backups. The basic 3-2-1 backup rule is something you should look into if you haven't already. [/QUOTE]

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