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<blockquote data-quote="Captain Holly" data-source="post: 987093" data-attributes="member: 90494">My laptop passed the Windows ram test, no problems found. Just for another test, I have an older laptop that still works ok, it is on 21H2 also, I keep it updated regularly but I don&#039;t use it very often. I checked it just now and it has the exact same problem, Windows cannot find or open the Excel or Word files. I updated the older laptop at the same time I updated the other one last weekend when we got home from vacation. I believe the MS update caused the problem with Office on both laptops. I did not see a need for running the ram test on the older laptop.I made a test spreadsheet in Libre Calc, it seems to be easier to navigate and use, it also saved to the thumb drive with no trouble. I will keep Office on my daily driver laptop in case I need it but will change to Libre and see how it goes. All I need it for is to track my income and expenses and keep records of bill payment details in case there is a problem with any of that and also to help manage my bank account. Libre looks to be able to do that with a lot less trouble than Office.Thanks for all your help on this.C.H.</blockquote>

[QUOTE="Captain Holly, post: 987093, member: 90494"] My laptop passed the Windows ram test, no problems found. Just for another test, I have an older laptop that still works ok, it is on 21H2 also, I keep it updated regularly but I don't use it very often. I checked it just now and it has the exact same problem, Windows cannot find or open the Excel or Word files. I updated the older laptop at the same time I updated the other one last weekend when we got home from vacation. I believe the MS update caused the problem with Office on both laptops. I did not see a need for running the ram test on the older laptop. I made a test spreadsheet in Libre Calc, it seems to be easier to navigate and use, it also saved to the thumb drive with no trouble. I will keep Office on my daily driver laptop in case I need it but will change to Libre and see how it goes. All I need it for is to track my income and expenses and keep records of bill payment details in case there is a problem with any of that and also to help manage my bank account. Libre looks to be able to do that with a lot less trouble than Office. Thanks for all your help on this. C.H. [/QUOTE]

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