Guide | How To How to access HP/Compaq System Recovery Hotkey & Instructions

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Jack

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Why perform a system recovery?
Reasons for performing a system recovery to restore the computer to original operating condition include:
  • The Windows Vista operating system files were accidentally moved, deleted, or corrupted, and cannot be repaired.
  • The notebook PC is infected with a virus or other form of malicious software that cannot be removed by anti-virus software.
  • The hard disk drive is corrupted, contains no data, or is not responding.
  • Remove all the existing user files and programs before giving the PC to someone else.
Performing a recovery returns the computer to its original condition. It removes all software and files saved to the hard drive, reinstalls the original operating system, and then runs an initial setup to install the default programs. For best results, the computer should be connected to the internet, and it will restart several times during the process. Do not turn off the power or interrupt the recovery process until the Windows desktop appears.




How to access the recovery partition on your HP or Compaq :

  1. Press the Power button to start the PC, and then press the F11 key for when the standard BIOS prompts are displayed on the black screen.
  2. When the recovery screen appears, press Next and then Yes to perform a non-destructive recovery.
  3. To perform a destructive recovery, click Advanced and then Yes.
  4. After the recovery is finished, the computer will reboot.

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WARNING: Because the recovery process deletes all the existing files and programs, we recommend that you do the following actions before doing a system recovery:
  • Perform all of the other troubleshooting options to return the computer to the proper operating condition.
  • Perform a complete backup of all important data and files.
 

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