- Jan 24, 2011
- 9,378
We have written a <a title="Remove malware from Windows PC" href="http://malwaretips.com/blogs/malware-removal-guide-for-windows/">Malware Removal Guide for Windows</a> which is able to remove more than 99% of today’s infections, however sometimes a PC is so severe compromised that you won’t be able to boot into Windows or install any removal tools to disinfect your system.
If that’s the case then we can use a Kaspersky Rescue Disk to remove even the most stubborn malware infections.
<h2>Removal Instructions for stubborn malware</h2>
What you'll need to perform this removal guide :
<ol>
<li>A computer with Internet access.</li>
<li>1 blank DVD or CD</li>
<li>1 DVD/CD Burner</li>
<li>Software which can create a bootable CD - http://www.imgburn.com/index.php?act=download</li>
<li>A copy of the latest Kaspersky Rescue Disc from here - http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/</li>
<li>About 1 -2 hours depending on how much data you have on C:</li>
</ol>
<h2>STEP 1: Download and create a bootable Kaspersky Rescue Disk CD</h2>
<ol>
<li><>Download the Kaspersky Rescue Disk ISO</>image from below.
<a href="http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable" rel="nofollow"><img title="Download Kaspersky resecue disk" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download kaspersky rescue disk" width="345" height="100" /></a></li>
<li><>Download ImgBurn</>, a software that will help us create this bootable disk.
<a href="http://www.imgburn.com/index.php?act=download" rel="nofollow"><img title="Download ImgBurn" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download ImgBurn" width="345" height="100" /></a></li>
<li>You can now <>insert your blank DVD/CD in your burner</>.</li>
<li><>Install ImgBurn by following the prompts</> and then start this program.</li>
<li>Click on the <>Write image file to disc</> button.
<img title="Create a bootable CD" src="http://malwaretips.com/images/removalguide/img1.png" alt="Create bootable CD step1" width="510" height="537" /></li>
<li>Under <>'Source'</> click on the <>Browse for file</> button, then browse to the location where you previously saved the Kaspersky Rescue Disk ISO file.(kav_rescue_10.iso)
<img title="Browse to the Kaspersky Rescue Disk Image" src="http://malwaretips.com/images/removalguide/img3.png" alt="Create bootable CD step2" width="512" height="171" /></li>
<li>Click on the big <>Write</> button.
<img title="Click 'Write' to create the bootable disk" src="http://malwaretips.com/images/removalguide/img4.png" alt="Create bootable CD step3" width="480" height="91" /></li>
<li>The disc creation process will now start and it will take around 5-10 minutes to complete.</li>
</ol>
<h2>STEP 2:Configure the computer to boot from CD-ROM</h2>
<ol>
<li><>Use the Delete or F2 keys, to load the BIOS menu</>.Information how to enter the BIOS menu is displayed on the screen at the start of the OS boot:
<img title="Boot into BIOS" src="http://malwaretips.com/images/removalguide/kasp1.png" alt="Boot into Bios" width="285" height="137" /></li>
<li>In your PC <>BIOS</> settings select the <>Boot menu</> and set CD/DVD-ROM as a primary boot device.
<img title="Select to boot from CD" src="http://malwaretips.com/images/removalguide/kasp2.png" alt="Boot into BIOS Step2" width="250" height="146" /></li>
<li><>Insert your Kaspersky Rescue Disk and restart your computer.</></li>
</ol>
<h2>STEP 3:Boot your computer from Kaspersky Rescue Disk</h2>
<ol>
<li>Your computer will now boot from the Kaspersky Rescue Disk,and you'll be asked to <>press any key</> to proceed with this process
<img title="Press any key" src="http://malwaretips.com/images/removalguide/kasp3.png" alt="Kaspersky Rescue Disk 1" width="450" height="337" /></li>
<li>In the start up wizard window that will open, <>select your language</> using the cursor moving keys. <>Press the ENTER</> key on the keyboard.
<img title="Select your language" src="http://malwaretips.com/images/removalguide/kasp4.png" alt="Kaspersky Rescue Disk 2" width="450" height="337" /></li>
<li>On the next screen, select <>Kaspersky Rescue Disk. Graphic Mode</> then press <>ENTER</>.
<img title="Select Graphic Mode for Kaspersky Rescue Disk" src="http://malwaretips.com/images/removalguide/kasp5.png" alt="Kaspersky Rescue Disk 3" width="450" height="337" /></li>
<li>The End User License Agreement of Kaspersky Rescue Disk will be displayed on the screen. Read carefully the agreement then <>press the C </> button on your keyboard.
<img title="Accept the End User License Agreement " src="http://malwaretips.com/images/removalguide/kasp6.png" alt="Kaspersky Rescue Disk 4" width="487" height="273" /></li>
<li>Once the actions described above have been performed, the Kasprsky operating system will start.</li>
</ol>
<h2>STEP 5:Scan your system with Kaspersky Rescue Disk</h2>
<ol>
<li>Click on the Start buttonlocated in the left bottom corner of the screen and <>select the Kaspersky Rescue Disk</> then click on <>My Update Center</> and press <>Start update</>.
<img title="Update Kaspersky Rescue Disk AV Definitions" src="http://malwaretips.com/images/removalguide/kasp8.png" alt="Kaspersky Bootable Cd scan 1" width="385" height="404" /></li>
<li>When the update process has completed, the light at the top of the window will turn green, and the databases release date will be updated.
<img title="Kaspersky Updated Definitions" src="http://malwaretips.com/images/removalguide/kasp9.png" alt="Kaspersky Bootable Cd scan 2" width="385" height="404" /></li>
<li>Click on the <>Objects Scan</> tab, then click <>Start Objects Scan</>to begin the scan.
<img title="Start a Kaspersky Rescue Disk scan" src="http://malwaretips.com/images/removalguide/kasp10.png" alt="Kaspersky Bootable Cd scan 3" width="385" height="404" /></li>
<li>If any malicious items are found, the default settings are to prompt you for action with a red popup window on the bottom right. <>Quarantine</> is the recommended action in most cases but we <>ly recommend </>that you try first to <>Cure</> the files as forms of malware may infect some critical system files.
<img title="Kaspersky Rescue Disk detecting malicious objects" src="http://malwaretips.com/images/removalguide/kasp11.png" alt="Kaspersky Bootable Cd scan 5" width="262" height="345" /></li>
<li>When all detected items have been processed and removed, the light in the window will turn green and the scan will show as completed.
<img title="Kaspersky Rescue Disk After malware removal" src="http://malwaretips.com/images/removalguide/kasp12.png" alt="Kaspersky Bootable Cd scan 7" width="385" height="404" /></li>
<li>When done you can close the Kaspersky Rescue Disk window and use the Start Menu to <>Restart the computer</>.</li>
</ol>
If you completed the above steps, then you should now be able to follow our <a title="Remove malware from Windows PC" href="http://malwaretips.com/blogs/malware-removal-guide-for-windows/">Malware Removal Guide for Windows</a>.
Related videos :
How to use a Kaspersky Rescue Disk
If that’s the case then we can use a Kaspersky Rescue Disk to remove even the most stubborn malware infections.
<h2>Removal Instructions for stubborn malware</h2>
What you'll need to perform this removal guide :
<ol>
<li>A computer with Internet access.</li>
<li>1 blank DVD or CD</li>
<li>1 DVD/CD Burner</li>
<li>Software which can create a bootable CD - http://www.imgburn.com/index.php?act=download</li>
<li>A copy of the latest Kaspersky Rescue Disc from here - http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/</li>
<li>About 1 -2 hours depending on how much data you have on C:</li>
</ol>
<h2>STEP 1: Download and create a bootable Kaspersky Rescue Disk CD</h2>
<ol>
<li><>Download the Kaspersky Rescue Disk ISO</>image from below.
<a href="http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable" rel="nofollow"><img title="Download Kaspersky resecue disk" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download kaspersky rescue disk" width="345" height="100" /></a></li>
<li><>Download ImgBurn</>, a software that will help us create this bootable disk.
<a href="http://www.imgburn.com/index.php?act=download" rel="nofollow"><img title="Download ImgBurn" src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="download ImgBurn" width="345" height="100" /></a></li>
<li>You can now <>insert your blank DVD/CD in your burner</>.</li>
<li><>Install ImgBurn by following the prompts</> and then start this program.</li>
<li>Click on the <>Write image file to disc</> button.
<img title="Create a bootable CD" src="http://malwaretips.com/images/removalguide/img1.png" alt="Create bootable CD step1" width="510" height="537" /></li>
<li>Under <>'Source'</> click on the <>Browse for file</> button, then browse to the location where you previously saved the Kaspersky Rescue Disk ISO file.(kav_rescue_10.iso)
<img title="Browse to the Kaspersky Rescue Disk Image" src="http://malwaretips.com/images/removalguide/img3.png" alt="Create bootable CD step2" width="512" height="171" /></li>
<li>Click on the big <>Write</> button.
<img title="Click 'Write' to create the bootable disk" src="http://malwaretips.com/images/removalguide/img4.png" alt="Create bootable CD step3" width="480" height="91" /></li>
<li>The disc creation process will now start and it will take around 5-10 minutes to complete.</li>
</ol>
<h2>STEP 2:Configure the computer to boot from CD-ROM</h2>
<ol>
<li><>Use the Delete or F2 keys, to load the BIOS menu</>.Information how to enter the BIOS menu is displayed on the screen at the start of the OS boot:
<img title="Boot into BIOS" src="http://malwaretips.com/images/removalguide/kasp1.png" alt="Boot into Bios" width="285" height="137" /></li>
<li>In your PC <>BIOS</> settings select the <>Boot menu</> and set CD/DVD-ROM as a primary boot device.
<img title="Select to boot from CD" src="http://malwaretips.com/images/removalguide/kasp2.png" alt="Boot into BIOS Step2" width="250" height="146" /></li>
<li><>Insert your Kaspersky Rescue Disk and restart your computer.</></li>
</ol>
<h2>STEP 3:Boot your computer from Kaspersky Rescue Disk</h2>
<ol>
<li>Your computer will now boot from the Kaspersky Rescue Disk,and you'll be asked to <>press any key</> to proceed with this process
<img title="Press any key" src="http://malwaretips.com/images/removalguide/kasp3.png" alt="Kaspersky Rescue Disk 1" width="450" height="337" /></li>
<li>In the start up wizard window that will open, <>select your language</> using the cursor moving keys. <>Press the ENTER</> key on the keyboard.
<img title="Select your language" src="http://malwaretips.com/images/removalguide/kasp4.png" alt="Kaspersky Rescue Disk 2" width="450" height="337" /></li>
<li>On the next screen, select <>Kaspersky Rescue Disk. Graphic Mode</> then press <>ENTER</>.
<img title="Select Graphic Mode for Kaspersky Rescue Disk" src="http://malwaretips.com/images/removalguide/kasp5.png" alt="Kaspersky Rescue Disk 3" width="450" height="337" /></li>
<li>The End User License Agreement of Kaspersky Rescue Disk will be displayed on the screen. Read carefully the agreement then <>press the C </> button on your keyboard.
<img title="Accept the End User License Agreement " src="http://malwaretips.com/images/removalguide/kasp6.png" alt="Kaspersky Rescue Disk 4" width="487" height="273" /></li>
<li>Once the actions described above have been performed, the Kasprsky operating system will start.</li>
</ol>
<h2>STEP 5:Scan your system with Kaspersky Rescue Disk</h2>
<ol>
<li>Click on the Start buttonlocated in the left bottom corner of the screen and <>select the Kaspersky Rescue Disk</> then click on <>My Update Center</> and press <>Start update</>.
<img title="Update Kaspersky Rescue Disk AV Definitions" src="http://malwaretips.com/images/removalguide/kasp8.png" alt="Kaspersky Bootable Cd scan 1" width="385" height="404" /></li>
<li>When the update process has completed, the light at the top of the window will turn green, and the databases release date will be updated.
<img title="Kaspersky Updated Definitions" src="http://malwaretips.com/images/removalguide/kasp9.png" alt="Kaspersky Bootable Cd scan 2" width="385" height="404" /></li>
<li>Click on the <>Objects Scan</> tab, then click <>Start Objects Scan</>to begin the scan.
<img title="Start a Kaspersky Rescue Disk scan" src="http://malwaretips.com/images/removalguide/kasp10.png" alt="Kaspersky Bootable Cd scan 3" width="385" height="404" /></li>
<li>If any malicious items are found, the default settings are to prompt you for action with a red popup window on the bottom right. <>Quarantine</> is the recommended action in most cases but we <>ly recommend </>that you try first to <>Cure</> the files as forms of malware may infect some critical system files.
<img title="Kaspersky Rescue Disk detecting malicious objects" src="http://malwaretips.com/images/removalguide/kasp11.png" alt="Kaspersky Bootable Cd scan 5" width="262" height="345" /></li>
<li>When all detected items have been processed and removed, the light in the window will turn green and the scan will show as completed.
<img title="Kaspersky Rescue Disk After malware removal" src="http://malwaretips.com/images/removalguide/kasp12.png" alt="Kaspersky Bootable Cd scan 7" width="385" height="404" /></li>
<li>When done you can close the Kaspersky Rescue Disk window and use the Start Menu to <>Restart the computer</>.</li>
</ol>
If you completed the above steps, then you should now be able to follow our <a title="Remove malware from Windows PC" href="http://malwaretips.com/blogs/malware-removal-guide-for-windows/">Malware Removal Guide for Windows</a>.
Related videos :
How to use a Kaspersky Rescue Disk
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