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I'm nasdaq and will be helping you.
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Upload a ransom note and/or sample encrypted file to identify the ransomware that has encrypted your data.
id-ransomware.malwarehunterteam.com
Submit a sample of the compromised files for their review.
They will reply and let you know what you are dealing with.
From what we know now, your files are not recoverable.
Your only solution would be to restore the files from a good backup if you have one.
The compromised files can be transferred to a CD or Flash drive.
Should a solution be found in the future you may be able to restore them.
Good luck.
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p.s.
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Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software
Let's face it, the Internet is not a very safe place. There are hackers trying to access your computer, worms trying to infect you, malicious Trojans disguised as helpful programs, and spyware that reports your activities back to their makers. In many cases those who become infected unknowingly...
www.bleepingcomputer.com
Simple and easy ways to keep your computer safe and secure on the Internet.
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