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Mobile Malware Removal Help & Support
How to Remove A Trojan.Dropper.Agent in the Android Setting App
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<blockquote data-quote="SCAndroid" data-source="post: 918583" data-attributes="member: 90027"><p>Hello Tech Doctors,</p><p>Any help is greatly appreciated.</p><p></p><p>I have been trying to remove a Trojan.Dopper.Agent from the Settings Application in my Android phone for days. I have even tried doing a factory reset on the phone and that Trojan still shows as a malware. </p><p></p><p>When I do a scan with Malwarebytes it scans that:</p><p></p><p>1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv</p><p>2. When I click to Remove the Threat it does not allow Malware to remove it and it states: Disable System App</p><p>Settings is a system app and cannot be uninstalled. Please disable this app manually and we will automatically add it to whitelist.</p><p>3. I click on DIsable and it goes to the App Info Settings Installed. I clicked Disabled. Under Advanced Modify System Settings I also click Not Allowed.</p><p>I even click Force Stop and i+t brings me back to the message shown on (1) 1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv</p><p></p><p>I have installed Avast and Kaspersky and both of those scan and and say Your are Protected and did not identify the same malware. </p><p></p><p>I read the article <a href="https://malwaretips.com/blogs/remove-trojan-dropper-agent/" target="_blank">How to remove Trojan.Dropper.Agent (Virus Removal Guide)</a> which is how I found this forum to ask for Help!</p><p>Any help and recommendations on how to remove that specific trojan is greatly appreciated.</p><p>.</p></blockquote><p></p>
[QUOTE="SCAndroid, post: 918583, member: 90027"] Hello Tech Doctors, Any help is greatly appreciated. I have been trying to remove a Trojan.Dopper.Agent from the Settings Application in my Android phone for days. I have even tried doing a factory reset on the phone and that Trojan still shows as a malware. When I do a scan with Malwarebytes it scans that: 1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv 2. When I click to Remove the Threat it does not allow Malware to remove it and it states: Disable System App Settings is a system app and cannot be uninstalled. Please disable this app manually and we will automatically add it to whitelist. 3. I click on DIsable and it goes to the App Info Settings Installed. I clicked Disabled. Under Advanced Modify System Settings I also click Not Allowed. I even click Force Stop and i+t brings me back to the message shown on (1) 1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv I have installed Avast and Kaspersky and both of those scan and and say Your are Protected and did not identify the same malware. I read the article [URL="https://malwaretips.com/blogs/remove-trojan-dropper-agent/"]How to remove Trojan.Dropper.Agent (Virus Removal Guide)[/URL] which is how I found this forum to ask for Help! Any help and recommendations on how to remove that specific trojan is greatly appreciated. . [/QUOTE]
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