- Apr 18, 2015
- 5
Hi,
I have a HP PC, had some problems with windows, I got a black screen.
Reached this thread on their help screen:
http://support.hp.com/us-en/product...000/5296234/model/5311069/document/c04572861/
Followed the instructions, and removed mypcbackup and 7-zip. Seems like it solved the problem.
Was wondering why these certain programs caused the issue? They don't seem malicious to me.
Asked HP support for their thoughts, still waiting on their reply.
I have a HP PC, had some problems with windows, I got a black screen.
Reached this thread on their help screen:
http://support.hp.com/us-en/product...000/5296234/model/5311069/document/c04572861/
Followed the instructions, and removed mypcbackup and 7-zip. Seems like it solved the problem.
Was wondering why these certain programs caused the issue? They don't seem malicious to me.
Asked HP support for their thoughts, still waiting on their reply.