I accidentally got ".igal" Ransomware virus

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EgeGuzel

New Member
Thread author
Dec 27, 2020
2
Hi, i did everything in this link: How to remove IGAL ransomware (Virus Removal Guide)
Except Emsisoft app. I tried to use it but it was just like that:
Starting...
...

File: E/MasterFileName/OtherFileName/IMGxx).jpg.igal

File: E/MasterFileName/OtherFileName/IMGyyy.jpg.igal

File: E/MasterFileName/OtherFileName/zzz.pdf.igal
...

Finished!

Then nothing changed. I do not know how to solve this problem. Could somebody help me?
 

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icotonev

Super Moderator
Verified
Staff Member
Mar 9, 2017
538
Hello, Welcome to MalwareTips..! :)

Navigate to this topic.


Submit a sample of the compromised files for their review.
They will reply and let you know what you are dealing with.

Tell me the result...!


Next ....


Farbar Recovery Scan Tool (FRST)

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, and that will be the right version.


  • Right-click FRST.exe/FRST64.exe then click "Run as administrator"
  • When the tool opens, click Yes to the disclaimer.
  • Press the Scan button.
  • When finished, it will produce logs called FRST.txt and Addition.txt in the same directory the tool was run from.
  • Please copy and paste the logs in your next reply.
---------------------------------------------------

In your next reply, please include:
  • FRST.txt
  • Addition.txt
 
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icotonev

Super Moderator
Verified
Staff Member
Mar 9, 2017
538
Uninstall a Program
  • Press the Windows Key + R.
  • Type appwiz.cpl in the Run box and click OK.
  • The Add/Remove Programs list will open. Locate the following program(s) on the list:
Code:
GridinSoft Anti-Malware

  • Select the above program(s) and click Uninstall.
  • Restart the computer if prompted.



Farbar Recovery Scan Tool - Fix

Please download the attached file * fixlist * to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.


In your next reply, please include:

  • Fixlog.txt
 

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icotonev

Super Moderator
Verified
Staff Member
Mar 9, 2017
538
Because the author has asked for help here as well..:


This topic is closing..!
 

icotonev

Super Moderator
Verified
Staff Member
Mar 9, 2017
538
Due to lack of response, this topic will now be closed. If you need support, please begin a new thread, and provide a link to this topic. Have a nice day. ...!
 
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