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Windows Malware Removal Help & Support
ICE virus
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<blockquote data-quote="jlcaylor" data-source="post: 134754" data-attributes="member: 12557"><p>ICE screen lockout...24 hours of frustration.</p><p>I have followed steps 1,2, and 3 of the tutorial.</p><p>Unable to start in safe mode, as it shuts down during startup.</p><p>Unable to use Hitman Kickstart because "new hardware" dialogue box hidden by ICE screen. </p><p>Able to use Kaspersky Rescue Disk 10, but ICE re-appears on restart. Even after identifying and deleting the virus. And even after using "windowsunlocker" via Terminal tab within Kaspersky.</p><p>I even tried to guess at a system restore point hidden behind the locked ICE screen. No luck.</p><p>I now have another clean XP machine beside the infected one and I am ready to fix this. </p><p>Please help!</p><p></p><p>P.S. I am unable to download and add the OTL or aswMBR LOGS due to inability to get into safe mode.</p></blockquote><p></p>
[QUOTE="jlcaylor, post: 134754, member: 12557"] ICE screen lockout...24 hours of frustration. I have followed steps 1,2, and 3 of the tutorial. Unable to start in safe mode, as it shuts down during startup. Unable to use Hitman Kickstart because "new hardware" dialogue box hidden by ICE screen. Able to use Kaspersky Rescue Disk 10, but ICE re-appears on restart. Even after identifying and deleting the virus. And even after using "windowsunlocker" via Terminal tab within Kaspersky. I even tried to guess at a system restore point hidden behind the locked ICE screen. No luck. I now have another clean XP machine beside the infected one and I am ready to fix this. Please help! P.S. I am unable to download and add the OTL or aswMBR LOGS due to inability to get into safe mode. [/QUOTE]
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