im new and i need help

[bob5427]

any help please

 

[TwinHeadedEagle]

Hi,

Before we begin, I want you to have this in mind:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.

Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
  
  

  createsrpoint;
  gpt.ini;z 
  C:\Windows\System32\GroupPolicy;v
  C:\Windows\SysWOW64\GroupPolicy;v 
  StandardSearch; 
  emptyfolderscheck; 
  installer-list; 
  installedprogs; 
  uninstall-list;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[bob5427]

i did all the steps but i did not understand the last one what should i do with the report?

 

[TwinHeadedEagle]

Read my instructions from the beginning, it is BOLDED what you have to do with report.

 

[bob5427]

i am sorry i am trying not to be annoying but should i send it to you i do not feel safe to publish this publicly

 

[TwinHeadedEagle]

Why not, people do it everyday. I will download it shortly and will delete it straight away if you wish. These reports do not reveal anything important to you, just some files and settings.

 

[bob5427]

ok

 

[TwinHeadedEagle]

> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

C:\Windows\System32\GroupPolicy\GPT.INI;f
C:\Windows\SysWOW64\GroupPolicy\gpt.ini;f
C:\Windows\System32\GroupPolicy\Machine;fs
C:\Windows\System32\GroupPolicy\User;fs
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows];r
"AppInit_DLLs"="";r
c:\\progra~2\\gssupp~1;fs
enhhmkheaflopcodiopmfoofkgfnhhfe;chr
hendmekoldfacfhlojkjcnbjegkahclb;chr
C:\Program Files (x86)\diamondata;fs
dpnomndbdoebgmlgijeleejdobjafpid;chr
epgldnaefifjhliifnefbfnfohlkpodg;chr
hkpnnoeiaemhjjhhdeoagghlelabeceg;chr
iigehblgmfijocbpbhgegijaoifpaekk;chr
YTubeAdSReMoVer;u
autoclean;
emptyalltemp;
emptyclsid;
ipconfig /flushdns;b
emptyfolderscheck;delete
C:\ProgramData\YTubeAdSReMoVer;fs
C:\ProgramData\DigeISiAeveR;fs

 

[bob5427]

here

 

[TwinHeadedEagle]

Very good, how is the situation now?

 

[bob5427]

it is works thank you soo much for your help

 

[TwinHeadedEagle]

Ok, I would like one more step to see if everything is ok:


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.