I'm not sure if its configuration or infection

canamalar

New Member
Thread author
Verified
Apr 22, 2013
80
New I'd seen it, thanks for everything
Fiery said:
That is fine, the steps below will delete the quarantined item in Roguekiller.

If you are no longer experiencing any other issues, your PC appears to be clean!

Double click on OTL to run it
  • Click on the Cleanup button at the top.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
  • This will remove itself and other tools we may have used.

Also, open adwCleaner and click Uninstall




Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

For Vista
Create a restore point
Delete all but the most recent restore point




Keep your system updated
Please go to control panel and uninstall the following:

Java(TM) 6 Update 21
Adobe Reader 9.5.4


Delete older Java version from your computer by downloading JavaRa
  • Run JavaRa.exe, then click Remove JRE.
  • Let the tool run
  • Once it finishes, close JavaRa

Currently, the following programs on your PC are outdated:
  • Java - Update Java here
  • Adobe reader - Update Adobe Reader here
Keeping your programs (especially Adobe and Java products) updated is essential. Outdated programs make your PC more vulnerable to future malware threats. To help you:
  • Download and install Update Checker. It will notify you if any of your programs require an update.
  • Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
  • Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here


Other steps that you may want to do to further protect your system/files:
  • Sandboxie - "Quarantines" your browser so anything that you do in it will be isolated from your system.
  • Backup important files regulary to an external hard-drive or USB

Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.

Should you want to try a product but don't know how it performs, here is a list of current reviews to help you decide.


Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
  • KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
  • AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
  • NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
  • Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.


Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask :)

My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.





 

Fiery

Level 1
Jan 11, 2011
2,007
Hi,

If the antimalware service executable is a windows defender process, why is it still running if microsoft essentials disables it automatically when installed.

I'm not entirely sure, I think you are better off asking the microsoft help team as I don't know how microsoft essentials and window defender interact in the system.

one last question hopefully, (unless you come up with an idea for the shortcut\icon issue.

Unfortunately I'm out of ideas, perhaps you can contact the router manufacturer support team and ask them about it since it's their program.

If you have any other questions, let me know, I'll try my best to answer them :)

Thanks for the donations ;)
 

canamalar

New Member
Thread author
Verified
Apr 22, 2013
80
Seems something will just not give up, have tried restoring but can't find my save restore point, only offered later scheuled restore points, can you advise how i can locate it
 

canamalar

New Member
Thread author
Verified
Apr 22, 2013
80
I made a restore point when Fiery told me I the comp was clean, now when I try to find that restore poing I am not given the option, I have only scheduled restore points which appear to have overwritten the one i thought i saved.
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
Do you see a System Restore window like this?

available-restore-points.jpg
 

canamalar

New Member
Thread author
Verified
Apr 22, 2013
80
Yes, and I selected it but was not given the option of my manually save restore point, only more recent scheduled restore points, which is why I think it has been overwritten
 

canamalar

New Member
Thread author
Verified
Apr 22, 2013
80
Yep I get that but there are only 5 or 6 restore options to choose from, which date over the last fortnight.
I used to be able to choose from restore points made months ago, what happened ?
 

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