iPhone managed by 3rd party.

[Cleo]

Hi,
Last September someone gifted my mother a spare iPhone 11 pro from their work. It has an installed supervision profile from that person's work.
I asked them to remove it from the program and they said okay but it was set to only control 4 "in house apps" that she'd never use. When I went to visit my mother
recently I noticed that the profile was still installed and was now doing full management including side loading more apps and
blocking random websites and apps such as those they might not want employees using - duckduckgo was blocked for example.

Can we remove or disable this remote supervision feature?

 

[ForgottenSeer 85179]

Did you try a factory reset?

 

[Cleo]

It automatically sets back up in supervised mode.

 

[CyberTech]

It's their company, if your mom use an iPhone who gifted her as work things yea its the rules, and you can ask mom's someone who gifted her that you can guys talk why not remove the mode and the profile..

For more information

Turn on iOS/iPadOS supervised mode with Microsoft Intune

Learn how to turn on iOS/iPadOS supervised mode with Intune.

docs.microsoft.com

Get started with a supervised iPhone or iPad - Apple Support

If your employer or school issues you a iPhone or iPad, it might be supervised. Learn what it means to use a supervised device, what the owner can see, and how to tell if your iPhone or iPad is being supervised.

support.apple.com

 

[Cleo]

It's their company, if your mom use an iPhone who gifted her as work things yea its the rules, and you can ask mom's someone who gifted her that you can guys talk why not remove the mode and the profile..

For more information

Turn on iOS/iPadOS supervised mode with Microsoft Intune

Learn how to turn on iOS/iPadOS supervised mode with Intune.

docs.microsoft.com

Get started with a supervised iPhone or iPad - Apple Support

If your employer or school issues you a iPhone or iPad, it might be supervised. Learn what it means to use a supervised device, what the owner can see, and how to tell if your iPhone or iPad is being supervised.

support.apple.com

That's the same conclusion we have reached. It was weird for what was a birthday gift.

 

[CyberTech]

That's the same conclusion we have reached. It was weird for what was a birthday gift.

Birthday gift? that's a bad idea i give it back to him/her if she were me because i don't trust it

Identify a supervised device​

To determine if a device is supervised, check the lock screen or About page:

• On the device's lock screen, it will say This iPhone is managed by "Company Name".
• On the device's About page, it will say This iPhone is supervised. Company name can monitor your Internet traffic and locate this device.

 

[plat]

Ewww, sounds like they can spy on your mother. Might seem ungrateful but I'd get rid of it.

 

[MacDefender]

Sounds like this is a "supervised device" (which Apple also calls the Device Enrollment Program). Such devices are marked by serial number as "owned" by an enterprise, so every time you erase and re-activate the device, it becomes re-supervised. This is really only meant for devices owned by a company or school, not for BYOD sort of use cases... it's unfortunate that some companies do this.


Long story short, the only way to resolve this is to ask the company to un-enroll the device. It's a feature that there's no way as an end user to remove this mode.