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Kaspersky
Kaspersky Browser extension not Working in Chrome?
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<blockquote data-quote="SearchLight" data-source="post: 798852" data-attributes="member: 63857"><p>I want to thank everyone here who tried to help me with this obvious issue.</p><p></p><p>Fyi, just heard back from Kaspersky Support, and despite my description and obvious screenshots of the issue, they now want me to email back a GetSystem Info6 report or allow them to do it remotely .</p><p></p><p>They have made my issue more convoluted than it needs to be, and it is now obvious that these seem to be scripted responses, the old "turn the pc off, and restart it" solution for everything.</p><p></p><p>If this is what they do for a browser extension problem, one can imagine what they would do or not do for a larger or more significant security issue within their program itself.</p><p></p><p>Therefore, imo there support appears to be non-existant or inexperienced, and I received more from all of you. </p><p></p><p>Consequently , I have decided to remove Kis2019, and pursue another security suite. A program is only as good as the tech support behind it. Again, this is imo.</p></blockquote><p></p>
[QUOTE="SearchLight, post: 798852, member: 63857"] I want to thank everyone here who tried to help me with this obvious issue. Fyi, just heard back from Kaspersky Support, and despite my description and obvious screenshots of the issue, they now want me to email back a GetSystem Info6 report or allow them to do it remotely . They have made my issue more convoluted than it needs to be, and it is now obvious that these seem to be scripted responses, the old "turn the pc off, and restart it" solution for everything. If this is what they do for a browser extension problem, one can imagine what they would do or not do for a larger or more significant security issue within their program itself. Therefore, imo there support appears to be non-existant or inexperienced, and I received more from all of you. Consequently , I have decided to remove Kis2019, and pursue another security suite. A program is only as good as the tech support behind it. Again, this is imo. [/QUOTE]
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