After Klarna learned about the technical issue, they took their mobile app offline, which now shows a message stating, "Sorry, the Klarna app is currently down for maintenance."
Klarna states that a recent update led to the technical issue that exposed the data of 0.1%, or approximately 90,000, users.
"This is why we are sad and frustrated to inform you of a self-inflicted incident, that for 31 min affected up to 0.1%, approximately 90 000, of our users.The bug led to random user data being exposed to the wrong user when accessing our user interfaces," Klarna said in a statement about the mobile app bug.
"It is important to note that the access to data has been entirely random and not showing any data containing card or bank details (obfuscated data was visible)."
"This means that it has been impossible to access a specific user’s data. According to GDPR standards, only non-sensitive data was exposed. However we recognize that what is deemed non-sensitive is very individual, and we set our own standards higher than GDPR."
