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Software Troubleshooting
laptop constantly crashing..
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<blockquote data-quote="Captain Awesome" data-source="post: 1113966" data-attributes="member: 52447"><p>The <strong>ntoskrnl.exe BSOD</strong> is usually related to memory, possibly caused by a faulty driver. It is suggested that you run the following memory test to verify your memory and find out which driver is causing the problem.</p><p>Click Start button, then type Windows Memory Diagnostic in the search box and hit Enter.</p><p>Click Restart now and check for problems(recommended). Be sure to save your work first because your computer will start immediately.</p><p>Your computer will restart and the Windows Memory Diagnostic Tool screen will appear. Just let it perform the test. You don’t need to stay and watch the test finishes.</p><p>Your computer will automatically reboot and return to the Windows desktop. The test result will show up after you log in. If the result doesn’t show up automatically, you can check it manually.</p><p>Press Win+ R at the same time, then type in eventvwr.msc and hit Enter. Click System option under category Windows Logs on the left pane. On the right pane, click Find….</p><p>Type MemoryDiagnostic in the search box and hit Enter, you will be able to see the result displayed at the bottom of the window.</p><p>If the result of your memory diagnose shows that there are certain drivers are at fault, or that you see some error, you have bad RAM. It is very likely that you need to get your RAM changed. If you don’t see anything here, your memory is good.</p><p></p><p>If Memory Diagnostics came back with no errors, then let's try another workaround. If you have antivirus softwares installed on your PC, recommend uninstalling them. Check for available driver updates as well and install them.</p></blockquote><p></p>
[QUOTE="Captain Awesome, post: 1113966, member: 52447"] The [B]ntoskrnl.exe BSOD[/B] is usually related to memory, possibly caused by a faulty driver. It is suggested that you run the following memory test to verify your memory and find out which driver is causing the problem. Click Start button, then type Windows Memory Diagnostic in the search box and hit Enter. Click Restart now and check for problems(recommended). Be sure to save your work first because your computer will start immediately. Your computer will restart and the Windows Memory Diagnostic Tool screen will appear. Just let it perform the test. You don’t need to stay and watch the test finishes. Your computer will automatically reboot and return to the Windows desktop. The test result will show up after you log in. If the result doesn’t show up automatically, you can check it manually. Press Win+ R at the same time, then type in eventvwr.msc and hit Enter. Click System option under category Windows Logs on the left pane. On the right pane, click Find…. Type MemoryDiagnostic in the search box and hit Enter, you will be able to see the result displayed at the bottom of the window. If the result of your memory diagnose shows that there are certain drivers are at fault, or that you see some error, you have bad RAM. It is very likely that you need to get your RAM changed. If you don’t see anything here, your memory is good. If Memory Diagnostics came back with no errors, then let's try another workaround. If you have antivirus softwares installed on your PC, recommend uninstalling them. Check for available driver updates as well and install them. [/QUOTE]
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