Logitech Will Intentionally Brick All Harmony Link Devices Next Year

[LASER_oneXM]

Logitech will intentionally brick all Harmony Link universal hubs next year, on March 16, 2018. The company has emailed all Harmony Link customers with the bad news.

There is nothing wrong with Harmony Link devices.

The company says a "technology certificate license" will expire next year, which they don't intend to extend.

The supposed license is crucial for Harmony Link devices, which means the company will have to shut down all products or face a legal battle with the unnamed certificate license owner.

In simpler words, Logitech has decided to give up on a product it advertised for the past few years just to cut some costs and will ship a firmware update on March 16, 2018, that will render all Harmony Link devices unusable.

Company peddling newer product in EOL email
The company is probably hoping that users will just buy one of its newer Harmony Hub universal remote that can control more devices than the aging Harmony Link.

Logitech is offering a 35% discount for all Harmony Link owners when buying a newer Harmony Hub.

Quick, someone call the FTC!
The incident shows once more why most consumers hate current "smart" devices, which can be remotely bricked by the vendor whenever it wants to move users to a newer product line.

This is certainly a case where the FTC needs to get involved, as this could set a dangerous precedent that other hardware vendors could follow.

You can read Logitech's original Harmony Link EOL announcement email below.

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Dear [[Customer Name]],

This is an important update regarding your Harmony Link. On March 16, 2018, Logitech will discontinue service and support for Harmony Link. Your Harmony Link will no longer function after this date.

Although your Harmony Link is no longer under warranty, we are offering you a 35% discount on a new Harmony Hub. Harmony Hub offers app-based remote control features similar to Harmony Link, but with the added benefit of the ability to control many popular connected home devices. To receive your discounted Harmony Hub, go to logitech.com, add Harmony Hub to your cart, and use your personal one-time promotional code [

] during checkout.

Thank you for being a Logitech customer and we hope you will take advantage of this offer to upgrade to a new Harmony Hub.If you have any questions or concerns about Harmony Link, please email the Harmony customer care team.

Regards,
Logitech Harmony Team
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