LyricsSing Ads Removal

GrayBear

New Member
Thread author
Oct 24, 2013
4
What can I do to remove this malware that floods my system with "LyricsSing" advertisements and other pop-ups?
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:
  • I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
<hr />


STEP 1: Run a scan with AdwCleaner

<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Scan</>,then confirm each time with <>Ok</>.</li>
<li>After the Scan is Over press on Clean ,then confirm each time with <>Ok</>.
</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>
 
Last edited by a moderator:

GrayBear

New Member
Thread author
Oct 24, 2013
4
Thank you very much, Kuttus. Sorry I haven't replied before this, but did not have time to work on this before. I'll try your suggestions shortly. Thanks again!

GrayBear
 

GrayBear

New Member
Thread author
Oct 24, 2013
4
Here's what came up:

# AdwCleaner v3.011 - Report created 04/11/2013 at 11:17:52
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : G. F. Gallagher - GFG_DESKTOP
# Running from : C:\Users\G. F. Gallagher\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc
[#] Service Deleted : DefaultTabUpdate

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\LyricSing
Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Program Files (x86)\KeyBar_1.12
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Local\Conduit
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Local\PackageAware
Folder Deleted : C:\Users\GFCECB~1.GAL\AppData\Local\Temp\AirInstaller
Folder Deleted : C:\Users\GFCECB~1.GAL\AppData\Local\Temp\CT3291325
Folder Deleted : C:\Users\G. F. Gallagher\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\G. F. Gallagher\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\G. F. Gallagher\AppData\LocalLow\KeyBar_1.12
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\pdfforge
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Searchprotect
Folder Deleted : C:\Users\G. F. Gallagher\Documents\optimizer pro
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\CT3291325
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Folder Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\Extensions\{0134af61-7a0c-4649-aeca-90d776060cb3}
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\Extensions\addon@defaulttab.com.xpi
File Deleted : C:\END
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\GFCECB~1.GAL\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\defaulttab.config
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\searchplugins\bingp.xml
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\searchplugins\Conduit.xml
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\searchplugins\safesearch.xml
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\searchplugins\search.xml
File Deleted : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\user.js
File Deleted : C:\Windows\System32\Tasks\BackgroundContainer Startup Task

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [BackgroundContainer]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3291325
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0134AF61-7A0C-4649-AECA-90D776060CB3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0A51D53C-6F3C-426E-B789-2A21526E6546}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0134AF61-7A0C-4649-AECA-90D776060CB3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0134AF61-7A0C-4649-AECA-90D776060CB3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0A51D53C-6F3C-426E-B789-2A21526E6546}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0134AF61-7A0C-4649-AECA-90D776060CB3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0A51D53C-6F3C-426E-B789-2A21526E6546}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{98B42736-E3CD-4430-B1C5-B82054223033}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{635E60FE-C2E2-4489-9A8E-9E1CBA2A0263}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{0134AF61-7A0C-4649-AECA-90D776060CB3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{0134AF61-7A0C-4649-AECA-90D776060CB3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{0134AF61-7A0C-4649-AECA-90D776060CB3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{0134AF61-7A0C-4649-AECA-90D776060CB3}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKCU\Software\AppDataLow\Software\KeyBar_1.12
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\Software\KeyBar_1.12
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\G. F. Gallagher\AppData\Roaming\Mozilla\Firefox\Profiles\tbkhs1x7.default\prefs.js ]

Line Deleted : user_pref("CT3291325.FF19Solved", "true");
Line Deleted : user_pref("CT3291325.UserID", "UN30636935941129218");
Line Deleted : user_pref("CT3291325.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3291325.fullUserID", "UN30636935941129218.IN.20131009090711");
Line Deleted : user_pref("CT3291325.installDate", "09/10/2013 09:07:12");
Line Deleted : user_pref("CT3291325.installSessionId", "{8BCA128C-E7A7-4AB9-8BEA-6DE18A2F3558}");
Line Deleted : user_pref("CT3291325.installSp", "TRUE");
Line Deleted : user_pref("CT3291325.installerVersion", "1.7.101.1");
Line Deleted : user_pref("CT3291325.keyword", "true");
Line Deleted : user_pref("CT3291325.originalHomepage", "about:home");
Line Deleted : user_pref("CT3291325.originalSearchAddressUrl", "");
Line Deleted : user_pref("CT3291325.originalSearchEngine", "");
Line Deleted : user_pref("CT3291325.originalSearchEngineName", "");
Line Deleted : user_pref("CT3291325.searchRevert", "false");
Line Deleted : user_pref("CT3291325.searchUserMode", "2");
Line Deleted : user_pref("CT3291325.smartbar.homepage", "true");
Line Deleted : user_pref("CT3291325.versionFromInstaller", "10.20.103.6");
Line Deleted : user_pref("CT3291325.xpeMode", "0");
Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3291325&octid=CT3291325&SearchSource=61&CUI=UN30636935941129218&UM=2&UP=SPE3947C64-4050-440D-A413-5FA299C10A31");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "KeyBar 1.12 Customized Web Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3291325&CUI=UN30636935941129218&UM=2&SearchSource=3&q={searchTerms}");
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3291325");
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3291325&CUI=UN30636935941129218&UM=2&SearchSource=13,hxxp://search.conduit.com/?ctid=CT3291325&octid=CT3291325&SearchSource[...]
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3291325&SearchSource=2&CUI=UN30636935941129218&UM=2&q=");
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3291325");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3291325");
Line Deleted : user_pref("smartbar.machineId", "OBSEGGNDFVQ2QQ/7+MZ+PZTYRWNUBTVOZPB+LUE2QUU1LYIWH8EMNSWPJQQJGPA1XEBA7LS4QAFWN5CNFTOQ4A");
Line Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3291325&CUI=UN30636935941129218&UM=2&SearchSource=13");
Line Deleted : user_pref("smartbar.pciMachineID", "PCI\\VEN_10EC&DEV_8136&SUBSYS_2A8C103C&REV_02\\20000000364CE00000");
Line Deleted : user_pref("smartbar.plainMachineId", "2C:27:D7:36:6B:FABFEBFBFF0001067A");

*************************

AdwCleaner[R0].txt - [14202 octets] - [04/11/2013 11:17:07]
AdwCleaner[S0].txt - [13809 octets] - [04/11/2013 11:17:52]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13870 octets] ##########
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
Please download Junkware Removal Tool to your desktop from here
  • Turn off your antivirus software now to avoid potential conflicts
  • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
  • The tool will open and start scanning your system
  • Please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
  • Post the contents of JRT.txt into your next reply




Download Malwarebytes Anti-Rootkit from here to your Desktop
  • Unzip the contents to a folder on your Desktop.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
  • After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
  • When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)



Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • When it prompts you to try their 30-day trail, click decline
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


 

GrayBear

New Member
Thread author
Oct 24, 2013
4
Please download Junkware Removal Tool to your desktop from here
  • Turn off your antivirus software now to avoid potential conflicts
  • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
  • The tool will open and start scanning your system
  • Please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
  • Post the contents of JRT.txt into your next reply




Download Malwarebytes Anti-Rootkit from here to your Desktop
  • Unzip the contents to a folder on your Desktop.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
  • After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
  • When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)



Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • When it prompts you to try their 30-day trail, click decline
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt






~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by G. F. Gallagher on Sat 12/28/2013 at 17:47:00.55
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{38495740-0035-4471-851E-F5BBB86AB085}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\default tab
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\lyricsing
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5F9713D0-2A85-4709-BD1C-853309AEB728}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7F8EE0CF-8812-4B91-8C96-3E8C2ABCE9C9}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{7F8EE0CF-8812-4B91-8C96-3E8C2ABCE9C9}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{237666b4-bc14-4c39-bce3-4c6d5bef60c2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{237666b4-bc14-4c39-bce3-4c6d5bef60c2}



~~~ Files

Successfully deleted: [File] "C:\Windows\Tasks\driverupdate startup.job"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pc1data"
Successfully deleted: [Folder] "C:\Users\G. F. Gallagher\AppData\Roaming\pc cleaners"
Failed to delete: [Folder] "C:\Users\G. F. Gallagher\AppData\Roaming\pdfforge"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Program Files (x86)\fileopenerpro"
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{08D1A04A-23D8-4CC4-9D18-823EEF36522A}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{1DAFC3E6-2A3D-4419-9117-0B4C4EF2600E}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{32BC6356-7F15-4695-84B1-209C553E1873}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{8E606593-F54E-4DE4-B60D-E4472B80B5CF}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{9F4F5D4F-91CC-4655-A5E7-38AAB57EBC56}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{A971BE68-2F23-47CF-A7BA-859C1ADFE5F9}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{BE330D9A-155E-461C-9B81-B28467798F15}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{BF9611B1-FA18-481D-880D-34C8F75C312E}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{C54BBA76-E4B0-494F-9393-966A2ACA8EBD}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{D02F51C7-63D3-4DD4-AF85-71343076527E}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{DCD4A14B-67DF-460B-B223-2CF8272738DC}
Successfully deleted: [Empty Folder] C:\Users\G. F. Gallagher\appdata\local\{FD24E2B5-0288-49B2-8D32-EEB7A630F023}



~~~ FireFox

Successfully deleted: [File] C:\Users\G. F. Gallagher\AppData\Roaming\mozilla\firefox\profiles\tbkhs1x7.default\extensions\addon@defaulttab.com.xpi
Successfully deleted: [File] C:\Users\G. F. Gallagher\AppData\Roaming\mozilla\firefox\profiles\tbkhs1x7.default\searchplugins\search.xml
Successfully deleted the following from C:\Users\G. F. Gallagher\AppData\Roaming\mozilla\firefox\profiles\tbkhs1x7.default\prefs.js

user_pref("browser.startup.homepage", "hxxp://www.mysearchresults.com/?c=9001&t=03");
user_pref("extensions.defaulttab.active.affiliate", 4208);
user_pref("extensions.defaulttab.active.overridechromesearch", false);
user_pref("extensions.defaulttab.active.overridekeywordsearch", false);
user_pref("extensions.defaulttab.browserID", "ffffeca6fab447e41ae7aad610af5d32");
user_pref("extensions.defaulttab.firstrun", false);
user_pref("extensions.defaulttab.homepage.original", "hxxp://www.mysearchresults.com/?c=9001&t=03");
user_pref("extensions.defaulttab.installdate", 1383585804);
user_pref("extensions.defaulttab.installedVersion", "2.3");
user_pref("extensions.defaulttab.lastUsed", 1388171773);
user_pref("extensions.defaulttab.useNewTabWhiteList", false);
Emptied folder: C:\Users\G. F. Gallagher\AppData\Roaming\mozilla\firefox\profiles\tbkhs1x7.default\minidumps [141 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 12/28/2013 at 17:54:34.37
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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