Reply to thread

Message

<blockquote data-quote="ghamilton" data-source="post: 134994" data-attributes="member: 12524">Okay, thanks.&nbsp; That makes sense.I ran the OTL program with the stuff you asked me to cut and paste into it.&nbsp; I&#039;m not 100% sure it ran correctly because each time I tried it, the program appeared to lock-up where my start bar at the bottom of my screen would be gone along with that whole ~3/8&quot; portion of the screen at the very bottom of the screen which normally shows all open programs.&nbsp; Anyway, on my last attempt to run the program, I noticed it created a text log file, so I tried to send it to you along with the ones it created on my previous attempts in case you were able to look at these and tell me if I needed to rerun it.&nbsp; Unfortunately, when I tried to send the two text file OTL logs, MWBytes gave the error &quot;please correct the following errors before continuing: the type of file that you attached is not allowed, please remove the attachment or choose a different type&quot;&nbsp; Like I said, both of these OTL log files were .txt files totalling on 24KB.&nbsp; I did notice that OTL created its own directory on my C: drive which includes several additional directories &amp; files to include the screen shots I attached previously of the pop-ups I was experiencing.&nbsp; I tried savings the two OTL logs as .doc files and it made no difference.&nbsp; I made screen shots, but of course that made the files very large.&nbsp; I ended up having to delete all of my previous log files I had attached in my previous posts to be able to get under the size limit so I could send these screen shots.&nbsp; Please let me know if you need me to resend any of those previous files.When I ran the TDSSKiller, it detected 6 threats, but all were suspicious with medium risk as opposed to malicious, so as Skip was already selected by default, I hit Continue as requested.&nbsp; I also ran the Malware Anti-Rootkit program which appeared to run okay, except at the end it did come up and say scan aborted, not sure if that is a normal part of the scan, or if I hit the wrong key.&nbsp; It did say no threats were detected.Now, all of the attachments associated with this thread were created during the process of running the 3 programs that you suggested.&nbsp; Please let me know if you need any of the previously attached files that I had to delete so I could send these.&nbsp; I don&#039;t know if it is possible to get the 1MB limit increased.&nbsp; Thanks.</blockquote>

[QUOTE="ghamilton, post: 134994, member: 12524"] Okay, thanks. That makes sense. I ran the OTL program with the stuff you asked me to cut and paste into it. I'm not 100% sure it ran correctly because each time I tried it, the program appeared to lock-up where my start bar at the bottom of my screen would be gone along with that whole ~3/8" portion of the screen at the very bottom of the screen which normally shows all open programs. Anyway, on my last attempt to run the program, I noticed it created a text log file, so I tried to send it to you along with the ones it created on my previous attempts in case you were able to look at these and tell me if I needed to rerun it. Unfortunately, when I tried to send the two text file OTL logs, MWBytes gave the error "please correct the following errors before continuing: the type of file that you attached is not allowed, please remove the attachment or choose a different type" Like I said, both of these OTL log files were .txt files totalling on 24KB. I did notice that OTL created its own directory on my C: drive which includes several additional directories & files to include the screen shots I attached previously of the pop-ups I was experiencing. I tried savings the two OTL logs as .doc files and it made no difference. I made screen shots, but of course that made the files very large. I ended up having to delete all of my previous log files I had attached in my previous posts to be able to get under the size limit so I could send these screen shots. Please let me know if you need me to resend any of those previous files. When I ran the TDSSKiller, it detected 6 threats, but all were suspicious with medium risk as opposed to malicious, so as Skip was already selected by default, I hit Continue as requested. I also ran the Malware Anti-Rootkit program which appeared to run okay, except at the end it did come up and say scan aborted, not sure if that is a normal part of the scan, or if I hit the wrong key. It did say no threats were detected. Now, all of the attachments associated with this thread were created during the process of running the 3 programs that you suggested. Please let me know if you need any of the previously attached files that I had to delete so I could send these. I don't know if it is possible to get the 1MB limit increased. Thanks. [/QUOTE]

Verification