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Windows Malware Removal Help & Support
Malware Pop-Ups Can't Get Rid Of
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<blockquote data-quote="Fiery" data-source="post: 135667" data-attributes="member: 9"><p>Hi,</p><p></p><p>I think you clicked on some advertisements that downloaded unwanted applications. You can run adwcleaner again and click <strong>delete</strong> to get rid of the adware.</p><p></p><p>Afterwards, Please download <strong>Junkware Removal Tool</strong> to your desktop from <a href="http://thisisudax.org/downloads/JRT.exe" target="_blank">here</a></p><ul> <li data-xf-list-type="ul">Turn off your antivirus software now to avoid potential conflicts</li> <li data-xf-list-type="ul">Double-click to run the tool. For <strong>Windows Vista</strong> or <strong>7</strong> users, right-click the file and select <strong>Run as Administrator</strong></li> <li data-xf-list-type="ul">The tool will open and start scanning your system</li> <li data-xf-list-type="ul">Please be patient as this can take a while to complete depending on your system's specifications</li> <li data-xf-list-type="ul">On completion, a log (JRT.txt) will be saved to your desktop and will automatically open</li> <li data-xf-list-type="ul">Post the contents of JRT.txt into your next reply</li> </ul><p></p><p>Next, open up Notepad and paste the following:</p><p></p><p></p><ul> <li data-xf-list-type="ul"> Save the above as <strong>CFscript.txt</strong> and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe<br /> </li> <li data-xf-list-type="ul"> At this point, you MUST EXIT ALL BROWSERS NOW before continuing!<br /> </li> <li data-xf-list-type="ul"> You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.<br /> </li> <li data-xf-list-type="ul"> Now use your mouse to drag CFscript.txt on top of ComboFix.exe<br /> <img src="http://users.pandora.be/bluepatchy/miekiemoes/images/CFScript.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> </li> <li data-xf-list-type="ul"> Follow the prompts.<br /> </li> <li data-xf-list-type="ul"> When it finishes, a log will be produced named c:\combofix.txt<br /> </li> <li data-xf-list-type="ul"> I will ask for this log below</li> </ul><p></p><p>Please download SystemLook from one of the links below and save it to your Desktop.</p><p><a href="http://jpshortstuff.247fixes.com/SystemLook.exe" target="_blank"><strong>Download Mirror #1</strong></a></p><p><a href="http://images.malwareremoval.com/jpshortstuff/SystemLook.exe" target="_blank"><strong>Download Mirror #2</strong></a></p><ul> <li data-xf-list-type="ul"> Double-click SystemLook.exe to run it.<br /> </li> <li data-xf-list-type="ul"> Copy the content of the following codebox into the main textfield:</li> </ul><p></p><ul> <li data-xf-list-type="ul"> Click the Look button to start the scan.<br /> </li> <li data-xf-list-type="ul"> When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.</li> </ul><p></p><p>Note: The log can also be found on your Desktop entitled <strong>SystemLook.txt</strong></p></blockquote><p></p>
[QUOTE="Fiery, post: 135667, member: 9"] Hi, I think you clicked on some advertisements that downloaded unwanted applications. You can run adwcleaner again and click [b]delete[/b] to get rid of the adware. Afterwards, Please download [b]Junkware Removal Tool[/b] to your desktop from [url=http://thisisudax.org/downloads/JRT.exe]here[/url] [list][*]Turn off your antivirus software now to avoid potential conflicts [*]Double-click to run the tool. For [b]Windows Vista[/b] or [b]7[/b] users, right-click the file and select [b]Run as Administrator[/b] [*]The tool will open and start scanning your system [*]Please be patient as this can take a while to complete depending on your system's specifications [*]On completion, a log (JRT.txt) will be saved to your desktop and will automatically open [*]Post the contents of JRT.txt into your next reply[/list] Next, open up Notepad and paste the following: [list] [*] Save the above as [b]CFscript.txt[/b] and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe [*] At this point, you MUST EXIT ALL BROWSERS NOW before continuing! [*] You should have both the ComboFix.exe and CFScript.txt icons on your Desktop. [*] Now use your mouse to drag CFscript.txt on top of ComboFix.exe [img]http://users.pandora.be/bluepatchy/miekiemoes/images/CFScript.gif[/img] [*] Follow the prompts. [*] When it finishes, a log will be produced named c:\combofix.txt [*] I will ask for this log below[/list] Please download SystemLook from one of the links below and save it to your Desktop. [url=http://jpshortstuff.247fixes.com/SystemLook.exe][b]Download Mirror #1[/b][/url] [url=http://images.malwareremoval.com/jpshortstuff/SystemLook.exe][b]Download Mirror #2[/b][/url] [list] [*] Double-click SystemLook.exe to run it. [*] Copy the content of the following codebox into the main textfield: [/list] [list] [*] Click the Look button to start the scan. [*] When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. [/list] Note: The log can also be found on your Desktop entitled [b]SystemLook.txt[/b] [/QUOTE]
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