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Windows Malware Removal Help & Support
Malware removal help (possibly teslacrypt)
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<blockquote data-quote="FairyL" data-source="post: 510592" data-attributes="member: 52814"><p>When I ran Maleware Bytes, it identified the virus and quarantined it, eventually removing it. Hitman Pro is showing "no threats" now. The threats diagnosed by SpyHunter 4 are "Bravenet, mediaples, xiti.com and gator" all either tracking cookies or spyware cookies. I thought I had gotten rid of the virus but now everytime I restart my computer the pop-up above keeps showing up. I don't know how to get rid of that. Please help.</p><p>As for my encrypted files, I actually had a backup on ropbox and even though it did get nfected as well, I asked dropbox to do a rollback before the date my files were deleted and I'm fairly certain I can retrieve most of my files. I'm just concerned about the pop-ups. Does it mean that my computer still has the virus ? If not, how do I get rid of the pop ups?</p><p>Also I looked it up online, and I'm not sure whether the virus is teslacrypt or cryptowall.</p></blockquote><p></p>
[QUOTE="FairyL, post: 510592, member: 52814"] When I ran Maleware Bytes, it identified the virus and quarantined it, eventually removing it. Hitman Pro is showing "no threats" now. The threats diagnosed by SpyHunter 4 are "Bravenet, mediaples, xiti.com and gator" all either tracking cookies or spyware cookies. I thought I had gotten rid of the virus but now everytime I restart my computer the pop-up above keeps showing up. I don't know how to get rid of that. Please help. As for my encrypted files, I actually had a backup on ropbox and even though it did get nfected as well, I asked dropbox to do a rollback before the date my files were deleted and I'm fairly certain I can retrieve most of my files. I'm just concerned about the pop-ups. Does it mean that my computer still has the virus ? If not, how do I get rid of the pop ups? Also I looked it up online, and I'm not sure whether the virus is teslacrypt or cryptowall. [/QUOTE]
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