MBAM Real-Time Protection Problem

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hakah

Level 6
Thread author
Verified
Well-known
Apr 19, 2014
284
I found out warning advice of "Your system is not protected" shown on Anti-Malware Page. When I clicked into Detection and Protection Option under Settings, I noticed that Malicious Website Protection is Disabled. I clicked on the Enable button but it soon returns to Disabled. Same process was repeated for several times and the result was still the same. Is my system being infected or something wrong with the system? Please advise on any remedy steps to overcome this probem.
Should I enclose FRST.txt / Addition.txt and mbam checkResults.txt for checking and advice for follow-up action. Thanks for the kind assistance!
 

hakah

Level 6
Thread author
Verified
Well-known
Apr 19, 2014
284
Though it is clean but what is the problem or factors affecting the function of malicious website protection. Sometimes after rebooting of the system, it is normal with malicious website protection enabled and sometimes it reverts back to disabled.
Can any member here advise possible means of solving this problem? Many thanks!
 

Ink

Administrator
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Staff Member
Well-known
Jan 8, 2011
22,361
What OS and other security products do you have installed?
 

hakah

Level 6
Thread author
Verified
Well-known
Apr 19, 2014
284
My Operations System is Windows XP Pro SP3. I have installed Kaspersky Internet Security and MBAM premium.
 

hakah

Level 6
Thread author
Verified
Well-known
Apr 19, 2014
284
It is now under expert supervision at Malware Removal Help Sub-Forum of Malwarebytes Anti-Malware Forum!
 

Chromatinfish 123

Level 21
Verified
May 26, 2014
1,051
Though it is clean but what is the problem or factors affecting the function of malicious website protection. Sometimes after rebooting of the system, it is normal with malicious website protection enabled and sometimes it reverts back to disabled.
Can any member here advise possible means of solving this problem? Many thanks!
Is Malicious Site Protection "really" enabled? Is Malwarebytes Real-Time Protection Enabled? Go to Settings>>Detection and Protection and check if they are enabled. Enable if disabled.
 
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D

Deleted member 178

I think MBAM is quite buggy lately , yesterday it said my database was outdated , so i clicked update but it failed until i uninstalled-ccleaned-reinstalled it
 

woomera

Level 7
Verified
Jan 15, 2012
594
re-install and it will be fixed. i had the same issue few weeks back, re-installed and all was good.
 
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hakah

Level 6
Thread author
Verified
Well-known
Apr 19, 2014
284
My problem is once you enable malicious website protection, it soons returns back to disabled. But after reboot of system, it resumes normal again. But after some time, it returns back to disabled problem. Don't know the reason why as now is still under their expert supervison and advice for solution. Hope it can be finally solved.
 
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