Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Inactive Support Threads
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Software
Security Apps
McAfee
Mcafee has taken over my pc and locked me out.
Message
<blockquote data-quote="ForgottenSeer 89360" data-source="post: 923903"><p>I advise you to perform the following steps:</p><p></p><p>First and most important, back up your data, specially documents and media files. You can use specialised software or you can simply copy on flash drive, external HDD, or upload to a secure cloud location, such as OneDrive.</p><p></p><p>Then think about what exactly you are "getting the way you like". Does that include downloading illegitimate pirated software? It's possible that you are executing something that really performs process hollowing/code injection and this might cause McAfee to raise alerts.</p><p>I would advise you to install McAfee prior to "getting everything the way you like" and monitor whether the alert will appear. Ideally, install McAfee right after your system reset.</p><p></p><p>If the issue still persists before any software installation and/or you are installing only apps from legitimate sources, you can request to speak with a level 2 technician over the phone. A level one technician which you can contact via chat support can schedule the call and they will take it from there.</p><p></p><p>In the meantime, before you do anything, you can run the McAfee GetSusp tool, which detects more threats than regular scans.</p><p>It's available here: <a href="https://www.mcafee.com/enterprise/en-us/downloads/free-tools/getsusp.html" target="_blank">GetSusp | McAfee Free Tools</a></p></blockquote><p></p>
[QUOTE="ForgottenSeer 89360, post: 923903"] I advise you to perform the following steps: First and most important, back up your data, specially documents and media files. You can use specialised software or you can simply copy on flash drive, external HDD, or upload to a secure cloud location, such as OneDrive. Then think about what exactly you are "getting the way you like". Does that include downloading illegitimate pirated software? It's possible that you are executing something that really performs process hollowing/code injection and this might cause McAfee to raise alerts. I would advise you to install McAfee prior to "getting everything the way you like" and monitor whether the alert will appear. Ideally, install McAfee right after your system reset. If the issue still persists before any software installation and/or you are installing only apps from legitimate sources, you can request to speak with a level 2 technician over the phone. A level one technician which you can contact via chat support can schedule the call and they will take it from there. In the meantime, before you do anything, you can run the McAfee GetSusp tool, which detects more threats than regular scans. It's available here: [URL='https://www.mcafee.com/enterprise/en-us/downloads/free-tools/getsusp.html']GetSusp | McAfee Free Tools[/URL] [/QUOTE]
Insert quotes…
Verification
Post reply
Top