Microsoft Teams bug is prompting users to select a certificate

Gandalf_The_Grey

Level 83
Thread author
Verified
Honorary Member
Top Poster
Content Creator
Well-known
Apr 24, 2016
7,262
A recent Microsoft Teams update is causing a "Select a certificate" prompt to be displayed to Teams users before they can use the software.

The issue started this morning and causes a "Select a certificate" prompt for us-prod.asyncgw.teams.microsoft.com to be shown while logging into the service.

Microsoft has acknowledged the bug and is tracking the issue under the 'TM261228' advisory, where they state a recent update to the software is causing the problem.

"We've determined a recent deployment, designed to improve service performance, is inadvertently causing impact. We're reverting the update while we monitor the affected environment to validate that it resolves the issue," reads Microsoft's advisory.

Microsoft states that only those "served through the affected infrastructure in North America" are impacted. However, Microsoft Teams users in Brazil, Costa Rica, APAC, EMEA, and EU are receiving the errors.

Microsoft has reverted the update, which is now rolling out to resolve the issue.

Some Microsoft Teams users have stated that you can restart the client to resolve the issue.

This is a developing story.
 

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top