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<blockquote data-quote="Trident" data-source="post: 1029558" data-attributes="member: 99014"><p>The auto-renewal complaints have been circulating around the web for a decade. It is not only Norton, many major AVs try to get you to renew. There is an auto-renewal on and off button that is not secret.</p><p>[SPOILER="Cancellation in My Account"]</p><p>[ATTACH=full]273464[/ATTACH]</p><p>[/SPOILER]</p><p> If auto-renewal is on, subscription at the bottom of the product displays “Active” instead of the days remaining.</p><p>In addition, there are tons of support articles on how it can be switched off.</p><p>Upon typing norton.com/support I see 4 options. One of them is related to accounts/payment and the first article is about auto-renewal.</p><p>Clicking on the email address at the top of the Norton product brings few options with “Automatic Renewal” being one of the first few.</p><p>Emails and alerts are generated before the renewal takes place.</p><p>Coinminer component was removed long time ago. Users always had a choice on whether or not they want to use it.</p><p></p><p>As final words, all technology required for users to be relatively protected require real people to go to work and they get real salaries. There are real costs that have to be covered. By not using any questionable tactics to increase revenue(nags, data collection if free, attempts to renew at a higher price), a company can not stay on top of the threat landscape.</p><p></p><p>[URL unfurl="true"]https://www.businesswire.com/news/home/20201014005758/en/NortonLifeLock-Named-one-of-Americas-Most-JUST-Companies-by-Forbes-and-JUST-Capital[/URL]</p></blockquote><p></p>
[QUOTE="Trident, post: 1029558, member: 99014"] The auto-renewal complaints have been circulating around the web for a decade. It is not only Norton, many major AVs try to get you to renew. There is an auto-renewal on and off button that is not secret. [SPOILER="Cancellation in My Account"] [ATTACH type="full" width="267px" alt="0519A3AC-6F8A-479D-93C8-2C84C77018EF.jpeg"]273464[/ATTACH] [/SPOILER] If auto-renewal is on, subscription at the bottom of the product displays “Active” instead of the days remaining. In addition, there are tons of support articles on how it can be switched off. Upon typing norton.com/support I see 4 options. One of them is related to accounts/payment and the first article is about auto-renewal. Clicking on the email address at the top of the Norton product brings few options with “Automatic Renewal” being one of the first few. Emails and alerts are generated before the renewal takes place. Coinminer component was removed long time ago. Users always had a choice on whether or not they want to use it. As final words, all technology required for users to be relatively protected require real people to go to work and they get real salaries. There are real costs that have to be covered. By not using any questionable tactics to increase revenue(nags, data collection if free, attempts to renew at a higher price), a company can not stay on top of the threat landscape. [URL unfurl="true"]https://www.businesswire.com/news/home/20201014005758/en/NortonLifeLock-Named-one-of-Americas-Most-JUST-Companies-by-Forbes-and-JUST-Capital[/URL] [/QUOTE]
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