- Apr 26, 2015
- 815
- Briefly explain your current issue(s)
-
He restarts the laptop but it keeps shows the black screen, nothing more. And the laptop can't boot up now
- Steps taken to resolve, but have been unsuccessful
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Unplug any accessories. Unplug the power adaptor. remove the battery. Press and hold the power button down for 30 seconds.
That's all of the imformation I can give. I really appreciate any help you can provide.
P.S : That laptop belongs to my friend
P.S : That laptop belongs to my friend