Newbie With Only A Few Clues !

[Kimm]

Hi, all !

This is my third attempt since registering today to get a post to "take." Perhaps this one will make it. I'm hoping all you cyber experts may be able to assist me in eradicating the "FBI-MoneyPak" ransomeware virus that has hijacked my desktop (Dell Dimension 3000, with MS' antique XP HE SP3, 80GB hard drive w/ 512 MB RAM).

I've read much of the available literature re overcoming this malware, but haven't thus far been able to take advantage of the proposed fixes because the virus has hijacked all of the security settings in the C drive -- Safe Mode, System Restart, boot sequence from peripheral drives and USB ports, etc. So before getting too much further into the weeds, I'm hoping someone with greater expertise can advise how to get something like Kaspersky, HitmanPro, and Malwarebytes -- all programs I've downloaded either on disc or flash drive -- to boot and do their things. As it stands, the CPU when booted from Set-Up doesn't even recognize Primary Drive 1 !

I'd appreciate any assistance you professionals can provide.

Thanks and regards,

Kimm

 

[frogboy]

Hello and welcome to MT.. You need to post at this link for help. http://malwaretips.com/forums/malware-removal-assistance.10/

 

[Sr. Normal]

Welcome to MT

Caution: MT is really addictive!!

 

[Viking]

Hello and welcome to MalwareTips!

 

[Cats-4_Owners-2]

Hello Kimm. Welcome to 'Cyber expert' central!!
To reiterate (in reverse order) that which (2) of our fellow members / resident Cyber experts have already wisely stated:

2. Malware Tips is addictive (you shall discover this soon enough) and..
1. Creating a thread on the forum link frogboy provided will have you well on your way to being personally guided by one of our malware removal experts. You shall be in good hands!

• Good luck, and we'll be watching to see your progress.

PS The instructions posted on previous threads are meant only for the OP (orignial poster) and are only for reference purposes. I know this because I'd (oops!) learned this the hard way!

 

[jamescv7]

Hello and welcome to the community!

Our removal expert will provide the solution to your problem one by one.

 

[tallorder]

Welcome to MT! You're in good hands, and as Sr. Normal states: it is addictive! Has me looking INSIDE my computer... (who lurks there?)

 

[Dima007]

Welcome to MT

 

[Exterminator]

Welcome to MT Thanks for joining!!

 

[scot]

Welcome to MT. Hope you have a good time here.

 

[Kimm]

Hello and welcome to MT.. You need to post at this link for help. http://malwaretips.com/forums/malware-removal-assistance.10/

Thanks for your reply and for steering me in the right direction. Maybe there's a guide somewhere here for following the proper procedures, but I missed it (obviously). I'll knock on the right door and try again !

Regards,

K.

 

[Deleted member 21043]

Thanks for joining us here at MT!

If you would like a quick introduction to navigating this forum, please see the following spoiler.

Spoiler: Site Navigation

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[tonibalas]

Welcome to MT and we are glad to have you here