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<blockquote data-quote="509322" data-source="post: 699833">
<ul>
<li data-xf-list-type="ul">Average Joe does not know MT and Wilders exists.</li>
<li data-xf-list-type="ul">Average Joe is not going to install NVTOSA.</li>
</ul>Average Joe is absolutely clueless.&nbsp; Average Joe will scream bloody murder when security soft allows infection.&nbsp; All Average Joe knows is that he paid for security soft, and security soft failed.&nbsp; When security soft does protect system, Average Joe doesn&#039;t know what to make of it.&nbsp; All he knows is something is blocked.&nbsp; If it is something Average Joe wants to run, he is going to find a way to allow it.&nbsp; All Average Joe knows is that security soft is an annoyance.&nbsp; In the end, Average Joe might infect himself.In the United States, security softs are in the top 10 of all products with customer dissatisfaction - with the highest rates of consumer complaints.&nbsp; Do you think that a significant portion of that does not have to do with the consumer not understanding a whole lot about how security softs and their support works ?&nbsp; Unexpected behaviors alone are a leading cause of consumer complaints with security softs.&nbsp; How often do consumers blame Windows problems on installed 3rd-party security softs ?&nbsp; I could list a lot of other things.Like I keep saying, Average Joe is the problem - because he is ignorant; the security soft is not the problem. Sure, security softs are part of the problem, but in the vast majority of the cases, Average Joe is the problem.There is no substitute for user knowledge and experience, and until users are somehow brought out of the dark ages it will be a pathetic state of affairs as it has always been.A lot of people don&#039;t want to hear this, but it is the truth.</blockquote>

[QUOTE="509322, post: 699833"] [LIST] [*]Average Joe does not know MT and Wilders exists. [*]Average Joe is not going to install NVTOSA. [/LIST] Average Joe is absolutely clueless. Average Joe will scream bloody murder when security soft allows infection. All Average Joe knows is that he paid for security soft, and security soft failed. When security soft does protect system, Average Joe doesn't know what to make of it. All he knows is something is blocked. If it is something Average Joe wants to run, he is going to find a way to allow it. All Average Joe knows is that security soft is an annoyance. In the end, Average Joe might infect himself. In the United States, security softs are in the top 10 of all products with customer dissatisfaction - with the highest rates of consumer complaints. Do you think that a significant portion of that does not have to do with the consumer not understanding a whole lot about how security softs and their support works ? Unexpected behaviors alone are a leading cause of consumer complaints with security softs. How often do consumers blame Windows problems on installed 3rd-party security softs ? I could list a lot of other things. Like I keep saying, Average Joe is the problem - because he is ignorant; the security soft is not the problem. Sure, security softs are part of the problem, but in the vast majority of the cases, Average Joe [I]is the problem.[/I] There is no substitute for user knowledge and experience, and until users are somehow brought out of the dark ages it will be a pathetic state of affairs as it has always been. A lot of people don't want to hear this, but it is the truth. [/QUOTE]

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