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Windows Malware Removal Help & Support
Occasional Pop-Up Ads After Clearing Most of a Malware Infection
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<blockquote data-quote="2020vision" data-source="post: 476111" data-attributes="member: 49142"><p>PC got infected about one month ago. I had downloaded a file that turned out to be spyware/malware. Initially my computer kept having pop up ads, my browser search engines were changed, my Windows services were affected and a giant Windows 10 ad blocked my desktop and prevented me from doing anything. Since then, I ran several scans through Malwarebytes full version, Hijack This scans, AVG scans, and Spybot scans. They seemed to clear up most of the infection as when I re-scanned twice they could not detect anything. After that I uninstalled all other anti virus programs and just kept AVG and Malwarebytes. </p><p></p><p>I have noticed the following issues still remain:</p><p>- Occasional random pop-up ads, happen around once a day</p><p>- Random Windows Power Shell logo pop ups in taskbar, flashes a little then disappears</p><p>- Sometimes when opening a program, (e.g. PowerPoint) the window flashes for about 30 seconds - almost as if there are pop up windows trying to come up in front - but then it settles and I am able to use the program - (I think the flashing may be the AVG trying to block the pop-up from coming up)</p><p>- I can't seem to run Windows Defender and it seems to be disabled. I tried to run it via services.msc method in terms of enabling service - but I get Error 577 - Cannot verify digital signature (even tried disabling AVG and Malwarebytes services to make sure they weren't blocking it but still no luck)</p></blockquote><p></p>
[QUOTE="2020vision, post: 476111, member: 49142"] PC got infected about one month ago. I had downloaded a file that turned out to be spyware/malware. Initially my computer kept having pop up ads, my browser search engines were changed, my Windows services were affected and a giant Windows 10 ad blocked my desktop and prevented me from doing anything. Since then, I ran several scans through Malwarebytes full version, Hijack This scans, AVG scans, and Spybot scans. They seemed to clear up most of the infection as when I re-scanned twice they could not detect anything. After that I uninstalled all other anti virus programs and just kept AVG and Malwarebytes. I have noticed the following issues still remain: - Occasional random pop-up ads, happen around once a day - Random Windows Power Shell logo pop ups in taskbar, flashes a little then disappears - Sometimes when opening a program, (e.g. PowerPoint) the window flashes for about 30 seconds - almost as if there are pop up windows trying to come up in front - but then it settles and I am able to use the program - (I think the flashing may be the AVG trying to block the pop-up from coming up) - I can't seem to run Windows Defender and it seems to be disabled. I tried to run it via services.msc method in terms of enabling service - but I get Error 577 - Cannot verify digital signature (even tried disabling AVG and Malwarebytes services to make sure they weren't blocking it but still no luck) [/QUOTE]
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