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PCeu virus leading to an entire system crash
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<blockquote data-quote="Harry" data-source="post: 120152" data-attributes="member: 8150"><p>I just wanted to say thanks in advance to all the people who give up their time to come and help here, I joined the forum because it looks like there have been so many great solutions. </p><p></p><p>My PC picked up the PCeu virus when I clicked on a google search engine news link in advanced search options earlier today.</p><p></p><p>After this, the PC would not let me start in safe mode, safe mode with networking, or safe mode with command prompts; in order to take the necessary steps to removal explained in other threads with the help of Farbar. When selecting any type of safe mode the computer will crash and go back to the beginning of reboot, despite me pressing F8 afterwards.</p><p></p><p>When pressing F8, as well as the safe mode options, I am also given these additional options : Enable boot logging, Enable low res video, Last known good configuration*, Directory services restore mode*, Debugging mode, Disable automatic restart on system failure*, Disable driver signature enforcement, Start windows normally*.</p><p>(* = Most of which I have tried and result in another system failure and reboot).</p><p></p><p>The only other option on the F8 menu is 'repair' and this is the only option that works. It sends me to the HP menu restore page with a few other options. These options include : 1) Microsoft system restore, 2) microsoft startup repair tool, or 3) system recovery. After selecting 1), you are able to select a restore point which loads, but right at the end it says the restore has failed. Option 2), tells me I am already in startup repair. The only other option is 3), which I do not fully understand, because after it tells me that I will lose all of my information following restore, and would I like to save my information? - It either says that I have too much info to save, or when I select less it says that I have to burn it to as disk (F drive), which will not fit over 50 GB in any case. It does not give me any different options other than F<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite116" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" />rive for saving.</p><p></p><p>I would really like someone to explain to me how I can access the command prompt and use the farbar program as explained before, but I seem to have exhausted every option in order to do this.</p><p></p><p>I would really like to avoid the system restore because I know it will wipe everything. I really don't want to lose all our family pictures over the last 3 years.... but I know that it is an inevitability that I am going to anyway. Because I am pretty sure this problem cannot be solved. It has all happened so quickly. Any advice would be very appreciated. I would even pay for someone to come and look at my computer if anyone knows of a service or anyone who could get it fixed.</p><p></p><p>Thank you.</p></blockquote><p></p>
[QUOTE="Harry, post: 120152, member: 8150"] I just wanted to say thanks in advance to all the people who give up their time to come and help here, I joined the forum because it looks like there have been so many great solutions. My PC picked up the PCeu virus when I clicked on a google search engine news link in advanced search options earlier today. After this, the PC would not let me start in safe mode, safe mode with networking, or safe mode with command prompts; in order to take the necessary steps to removal explained in other threads with the help of Farbar. When selecting any type of safe mode the computer will crash and go back to the beginning of reboot, despite me pressing F8 afterwards. When pressing F8, as well as the safe mode options, I am also given these additional options : Enable boot logging, Enable low res video, Last known good configuration*, Directory services restore mode*, Debugging mode, Disable automatic restart on system failure*, Disable driver signature enforcement, Start windows normally*. (* = Most of which I have tried and result in another system failure and reboot). The only other option on the F8 menu is 'repair' and this is the only option that works. It sends me to the HP menu restore page with a few other options. These options include : 1) Microsoft system restore, 2) microsoft startup repair tool, or 3) system recovery. After selecting 1), you are able to select a restore point which loads, but right at the end it says the restore has failed. Option 2), tells me I am already in startup repair. The only other option is 3), which I do not fully understand, because after it tells me that I will lose all of my information following restore, and would I like to save my information? - It either says that I have too much info to save, or when I select less it says that I have to burn it to as disk (F drive), which will not fit over 50 GB in any case. It does not give me any different options other than F:Drive for saving. I would really like someone to explain to me how I can access the command prompt and use the farbar program as explained before, but I seem to have exhausted every option in order to do this. I would really like to avoid the system restore because I know it will wipe everything. I really don't want to lose all our family pictures over the last 3 years.... but I know that it is an inevitability that I am going to anyway. Because I am pretty sure this problem cannot be solved. It has all happened so quickly. Any advice would be very appreciated. I would even pay for someone to come and look at my computer if anyone knows of a service or anyone who could get it fixed. Thank you. [/QUOTE]
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