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Windows Malware Removal Help & Support
Police malware - removal from another machine
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<blockquote data-quote="Fiery" data-source="post: 123316" data-attributes="member: 9"><p>Hi,</p><p></p><p>On another PC, Open notepad and copy & paste the following:</p><p></p><p></p><p></p><p>and save it as <span style="color: #FF0000"><strong>fixlist.txt</strong></span> onto your flash drive.</p><p></p><p>Then, boot to OTLPE, plug in your flash drive, open FRST and click <strong>fix</strong>. Post the generated log.</p><p></p><p>Then attempt to boot normally (pull out the OTLPE CD). If successful,</p><p></p><p>Download <strong>Malwarebytes Anti-Rootkit</strong> from <a href="http://downloads.malwarebytes.org/file/mbar" target="_blank">here</a> to your Desktop</p><ul> <li data-xf-list-type="ul">Unzip the contents to a folder on your Desktop.</li> <li data-xf-list-type="ul">Open the folder where the contents were unzipped and run <strong>mbar.exe</strong></li> <li data-xf-list-type="ul">Follow the instructions in the wizard to<strong> update</strong> and allow the program to <strong>scan</strong> your computer for threats.</li> <li data-xf-list-type="ul">Make sure there is a check next to <strong>Create Restore Point</strong> and click the<strong> Cleanup</strong> button to remove any threats. Reboot if prompted to do so.</li> <li data-xf-list-type="ul">After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click <strong>Cleanup</strong> once more and reboot.</li> <li data-xf-list-type="ul">When done, please post the two logs in the <strong>MBAR folder</strong>(<span style="color: #FF0000">mbar-log.txt</span> and <span style="color: #FF0000">system-log.txt</span>)</li> </ul><p></p><p>Please download <a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank">AdwCleaner</a> by Xplode onto your desktop.</p><ul> <li data-xf-list-type="ul">Close all open programs and internet browsers.</li> <li data-xf-list-type="ul">Double click on<strong> AdwCleaner.exe</strong> to run the tool(For Vista or Windows 7, right-click and select <strong>Run as Administrator to start</strong>)</li> <li data-xf-list-type="ul">Click<strong> delete</strong></li> <li data-xf-list-type="ul">Please post the content of that logfile with your next reply.</li> <li data-xf-list-type="ul">You can find the logfile at <strong>C:\AdwCleaner[S1].txt</strong></li> </ul><p></p><p>Download & SAVE to your Desktop RogueKiller or from <a href="http://www.bleepingcomputer.com/download/roguekiller/" target="_blank">here</a></p><ul> <li data-xf-list-type="ul">Quit all programs that you may have started.</li> <li data-xf-list-type="ul">Please disconnect any USB or external drives from the computer before you run this scan!</li> <li data-xf-list-type="ul">For Vista or Windows 7, right-click and select <strong>Run as Administrator to start</strong></li> <li data-xf-list-type="ul">Wait until Prescan has finished, then click on<strong> "Scan" </strong>button</li> <li data-xf-list-type="ul">Wait until the Status box shows "Scan Finished"</li> <li data-xf-list-type="ul">Click <strong> delete</strong> and wait until it saids <strong>deleting finished</strong></li> <li data-xf-list-type="ul">Click on<strong> "Report"</strong> and copy/paste the content of the Notepad into your next reply.</li> <li data-xf-list-type="ul">The log should be found in RKreport[1].txt on your Desktop<br /> Exit/Close RogueKiller+</li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 123316, member: 9"] Hi, On another PC, Open notepad and copy & paste the following: and save it as [color=#FF0000][b]fixlist.txt[/b][/color] onto your flash drive. Then, boot to OTLPE, plug in your flash drive, open FRST and click [b]fix[/b]. Post the generated log. Then attempt to boot normally (pull out the OTLPE CD). If successful, Download [b]Malwarebytes Anti-Rootkit[/b] from [url=http://downloads.malwarebytes.org/file/mbar]here[/url] to your Desktop [list] [*]Unzip the contents to a folder on your Desktop. [*]Open the folder where the contents were unzipped and run [b]mbar.exe[/b] [*]Follow the instructions in the wizard to[b] update[/b] and allow the program to [b]scan[/b] your computer for threats. [*]Make sure there is a check next to [b]Create Restore Point[/b] and click the[b] Cleanup[/b] button to remove any threats. Reboot if prompted to do so. [*]After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click [b]Cleanup[/b] once more and reboot. [*]When done, please post the two logs in the [b]MBAR folder[/b]([color=#FF0000]mbar-log.txt[/color] and [color=#FF0000]system-log.txt[/color])[/list] Please download [url=http://www.bleepingcomputer.com/download/adwcleaner/]AdwCleaner[/url] by Xplode onto your desktop. [list] [*]Close all open programs and internet browsers. [*]Double click on[b] AdwCleaner.exe[/b] to run the tool(For Vista or Windows 7, right-click and select [b]Run as Administrator to start[/b]) [*]Click[b] delete[/b] [*]Please post the content of that logfile with your next reply. [*]You can find the logfile at [b]C:\AdwCleaner[S1].txt[/b] [/list] Download & SAVE to your Desktop RogueKiller or from [url=http://www.bleepingcomputer.com/download/roguekiller/]here[/url] [list] [*]Quit all programs that you may have started. [*]Please disconnect any USB or external drives from the computer before you run this scan! [*]For Vista or Windows 7, right-click and select [b]Run as Administrator to start[/b] [*]Wait until Prescan has finished, then click on[b] "Scan" [/b]button [*]Wait until the Status box shows "Scan Finished" [*]Click [b] delete[/b] and wait until it saids [b]deleting finished[/b] [*]Click on[b] "Report"[/b] and copy/paste the content of the Notepad into your next reply. [*]The log should be found in RKreport[1].txt on your Desktop Exit/Close RogueKiller+ [/list] [/QUOTE]
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