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Police malware - removal from another machine
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<blockquote data-quote="Fiery" data-source="post: 123785" data-attributes="member: 9"><p>If you are no longer experiencing any other issues, your PC is now clean!</p><p></p><p>Double click on OTL to run it</p><ul> <li data-xf-list-type="ul"> Click on the <strong>Cleanup</strong> button at the top.<br /> </li> <li data-xf-list-type="ul"> You will be asked to reboot the machine to finish the Cleanup process. Choose <strong>Yes</strong><br /> </li> <li data-xf-list-type="ul"> This will remove itself and other tools we may have used.</li> </ul><p></p><p>Also, open adwCleaner and click <strong>Uninstall</strong></p><p></p><hr /><p></p><p></p><p>Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.</p><p></p><p><u>For XP</u></p><p><a href="http://support.microsoft.com/kb/948247" target="_blank">How to create a Restore Point in XP</a></p><p><a href="http://support.microsoft.com/kb/555367" target="_blank">Delete all restore points except the most recent one</a></p><p></p><hr /><p></p><p></p><p><u><strong>Keep your system updated</strong></u></p><p>Please go to control panel and uninstall the following:</p><p><span style="color: #FF0000"></span></p><p><span style="color: #FF0000">Java™ 6 Update 3 </span></p><p><span style="color: #FF0000">Adobe Reader 9</span></p><p><span style="color: #FF0000"></span></p><p>Delete older Java version from your computer by downloading <a href="http://www.softpedia.com/get/System/System-Miscellaneous/JavaRa.shtml" target="_blank"><strong>JavaRa</strong></a> </p><ul> <li data-xf-list-type="ul">Run <strong>JavaRa.exe</strong>, then click <strong>Remove JRE</strong>.</li> <li data-xf-list-type="ul">Let the tool run</li> <li data-xf-list-type="ul">Once it finishes, close JavaRa</li> </ul><p></p><p>Currently, the following programs on your PC are <span style="color: #FF0000"><strong>outdated</strong></span>:</p><ul> <li data-xf-list-type="ul"><strong>Java </strong> - Update Java <a href="http://www.java.com/en/download/index.jsp" target="_blank">here</a></li> <li data-xf-list-type="ul"><strong>Adobe reader </strong> - Update Adobe Reader <a href="http://www.adobe.com/products/acrobat/readstep2.html" target="_blank">here</a></li> </ul><p>Keeping your programs (especially Adobe and Java products) updated is <strong>essential</strong>. Outdated programs make your PC more <u><strong>vulnerable </strong></u> to future malware threats. To help you:</p><ul> <li data-xf-list-type="ul">Download and install <a href="http://www.filehippo.com/updatechecker/" target="_blank"><strong>Update Checker</strong></a>. It will notify you if any of your programs require an update.</li> <li data-xf-list-type="ul">Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities. </li> <li data-xf-list-type="ul">Please ensure you update your system regularly and have automatic updates <strong>on</strong>. You can learn how to turn Automatic Updates on <a href="http://support.microsoft.com/kb/306525" target="_blank"><strong>here</strong></a> </li> </ul><hr /><p></p><p>I also recommend you to switch your antivirus program to a better one. Here are some suggestions:</p><ul> <li data-xf-list-type="ul"><a href="http://www.avast.com/free-antivirus-download" target="_blank"><strong>avast! 8 Free Antivirus</strong></a> </li> <li data-xf-list-type="ul"><a href="http://www.free-av.de/en/download/1/avira_antivir_personal__free_antivirus.html" target="_blank"><strong>Avira AntiVir Personal</strong></a></li> <li data-xf-list-type="ul"><a href="http://www.microsoft.com/security_essentials/" target="_blank"><strong>Microsoft Security Essentials</strong></a></li> </ul><p></p><p>In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker. However, adding one of these programs may slow down performance. It is for you to decide the trade off between more security and a faster PC.</p><p></p><ul> <li data-xf-list-type="ul"><a href="http://www.online-armor.com/products-online-armor-free.php" target="_blank">Online Armor</a></li> <li data-xf-list-type="ul"><a href="http://www.comodo.com/home/internet-security/firewall.php" target="_blank">Comodo Firewall</a> - If you are an advance user</li> <li data-xf-list-type="ul"><a href="http://www.zonealarm.com/security/en-us/free-upgrade-security-suite-zonealarm-firewall.htm" target="_blank">ZoneAlarm Free Firewall</a></li> </ul><p></p><p>Other steps that you may want to do to further protect your system/files:</p><ul> <li data-xf-list-type="ul"><a href="http://www.sandboxie.com/" target="_blank">Sandboxie</a> - "Quarantines" your browser so anything that you do in it will be isolated from your system.</li> <li data-xf-list-type="ul">Backup important files regulary to an external hard-drive or USB</li> </ul><p></p><p>Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with <strong>maximum</strong> security, please start a thread <a href="http://malwaretips.com/Forum-Security-Configuration-Wizard" target="_blank"><strong>here.</strong></a> Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.</p><p></p><p>Should you want to try a product but don't know how it performs, <a href="http://malwaretips.com/Thread-Compilation-of-current-reviews" target="_blank"><strong>here is a list</strong></a> of current reviews to help you decide. </p><hr /><p></p><p>Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.</p><p></p><p><a href="http://www.mozilla.com/en-US/firefox/" target="_blank"><u><strong>Firefox</strong></u></a> is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.</p><ul> <li data-xf-list-type="ul"><a href="http://www.qfxsoftware.com/download.htm" target="_blank">KeyScramber</a> - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information</li> <li data-xf-list-type="ul"><a href="https://addons.mozilla.org/en-us/firefox/addon/adblock-plus/" target="_blank">AdBlock</a> - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.</li> <li data-xf-list-type="ul"><a href="https://addons.mozilla.org/en-US/firefox/addon/noscript/" target="_blank">NoScript</a> - Disables Flash & Java contents to avoid exploits or drive-by attacks</li> <li data-xf-list-type="ul"><a href="http://www.mywot.com/" target="_blank">Web of Trust</a> - Shows the website rating by other users and blocks dangerous and poor-rated sites</li> </ul><p></p><p><a href="http://www.google.com/chrome" target="_blank"><u><strong>Google Chrome</strong></u></a> is another good browser that is faster and more secure than Internet Explorer by having a <a href="https://www.google.com/intl/en/chrome/browser/features.html#security" target="_blank">sandbox feature</a>. Additionally, you can add the following add-on to Chrome to heighten security.</p><ul> <li data-xf-list-type="ul"><a href="https://chrome.google.com/webstore/detail/adblock/gighmmpiobklfepjocnamgkkbiglidom?hl=en" target="_blank">AdBlock</a></li> </ul><hr /><p></p><p>Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.</p><ul> <li data-xf-list-type="ul"><a href="http://www.filehippo.com/download_ccleaner" target="_blank">CCleaner</a></li> <li data-xf-list-type="ul"><a href="http://fileforum.betanews.com/detail/Malwarebytes-AntiMalware/1186760019/1" target="_blank">Malwarebytes Anti-Malware</a></li> </ul><p></p><p>Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p style="text-align: center"><span style="color: #0000CD">My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.</span></p> <p style="text-align: center"><a href="https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=fierydemonpardus%40hotmail%2ecom&lc=CA&item_name=MalwareTips&item_number=Fiery%20%2d%20MalwareTips&currency_code=USD&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted" target="_blank"><img src="http://i.imgur.com/aTaPme2.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></a></p></blockquote><p></p>
[QUOTE="Fiery, post: 123785, member: 9"] If you are no longer experiencing any other issues, your PC is now clean! Double click on OTL to run it [list] [*] Click on the [b]Cleanup[/b] button at the top. [*] You will be asked to reboot the machine to finish the Cleanup process. Choose [b]Yes[/b] [*] This will remove itself and other tools we may have used.[/list] Also, open adwCleaner and click [b]Uninstall[/b] [hr] Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after. [u]For XP[/u] [url=http://support.microsoft.com/kb/948247]How to create a Restore Point in XP[/url] [url=http://support.microsoft.com/kb/555367]Delete all restore points except the most recent one[/url] [hr] [u][b]Keep your system updated[/b][/u] Please go to control panel and uninstall the following: [color=#FF0000] Java™ 6 Update 3 Adobe Reader 9 [/color] Delete older Java version from your computer by downloading [url=http://www.softpedia.com/get/System/System-Miscellaneous/JavaRa.shtml][b]JavaRa[/b][/url] [list][*]Run [b]JavaRa.exe[/b], then click [b]Remove JRE[/b]. [*]Let the tool run [*]Once it finishes, close JavaRa[/list] Currently, the following programs on your PC are [color=#FF0000][b]outdated[/b][/color]: [list][*][b]Java [/b] - Update Java [url=http://www.java.com/en/download/index.jsp]here[/url] [*][b]Adobe reader [/b] - Update Adobe Reader [url=http://www.adobe.com/products/acrobat/readstep2.html]here[/url] [/list] Keeping your programs (especially Adobe and Java products) updated is [b]essential[/b]. Outdated programs make your PC more [u][b]vulnerable [/b][/u] to future malware threats. To help you: [list][*]Download and install [url=http://www.filehippo.com/updatechecker/][b]Update Checker[/b][/url]. It will notify you if any of your programs require an update. [*]Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities. [*]Please ensure you update your system regularly and have automatic updates [b]on[/b]. You can learn how to turn Automatic Updates on [url=http://support.microsoft.com/kb/306525][b]here[/b][/url] [/list] [hr] I also recommend you to switch your antivirus program to a better one. Here are some suggestions: [list] [*][url=http://www.avast.com/free-antivirus-download][b]avast! 8 Free Antivirus[/b][/url] [*][url=http://www.free-av.de/en/download/1/avira_antivir_personal__free_antivirus.html][b]Avira AntiVir Personal[/b][/url] [*][url=http://www.microsoft.com/security_essentials/][b]Microsoft Security Essentials[/b][/url] [/list] In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker. However, adding one of these programs may slow down performance. It is for you to decide the trade off between more security and a faster PC. [list][*][url=http://www.online-armor.com/products-online-armor-free.php]Online Armor[/url] [*][url=http://www.comodo.com/home/internet-security/firewall.php]Comodo Firewall[/url] - If you are an advance user [*][url=http://www.zonealarm.com/security/en-us/free-upgrade-security-suite-zonealarm-firewall.htm]ZoneAlarm Free Firewall[/url] [/list] Other steps that you may want to do to further protect your system/files: [list][*][url=http://www.sandboxie.com/]Sandboxie[/url] - "Quarantines" your browser so anything that you do in it will be isolated from your system. [*]Backup important files regulary to an external hard-drive or USB[/list] Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with [b]maximum[/b] security, please start a thread [url=http://malwaretips.com/Forum-Security-Configuration-Wizard][b]here.[/b][/url] Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections. Should you want to try a product but don't know how it performs, [url=http://malwaretips.com/Thread-Compilation-of-current-reviews][b]here is a list[/b][/url] of current reviews to help you decide. [hr] Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet. [url=http://www.mozilla.com/en-US/firefox/][u][b]Firefox[/b][/u][/url] is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security. [list][*][url=http://www.qfxsoftware.com/download.htm]KeyScramber[/url] - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information [*][url=https://addons.mozilla.org/en-us/firefox/addon/adblock-plus/]AdBlock[/url] - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad. [*][url=https://addons.mozilla.org/en-US/firefox/addon/noscript/]NoScript[/url] - Disables Flash & Java contents to avoid exploits or drive-by attacks [*][url=http://www.mywot.com/]Web of Trust[/url] - Shows the website rating by other users and blocks dangerous and poor-rated sites[/list] [url=http://www.google.com/chrome][u][b]Google Chrome[/b][/u][/url] is another good browser that is faster and more secure than Internet Explorer by having a [url=https://www.google.com/intl/en/chrome/browser/features.html#security]sandbox feature[/url]. Additionally, you can add the following add-on to Chrome to heighten security. [list][*][url=https://chrome.google.com/webstore/detail/adblock/gighmmpiobklfepjocnamgkkbiglidom?hl=en]AdBlock[/url][/list] [hr] Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy. [list][*][url=http://www.filehippo.com/download_ccleaner]CCleaner[/url] [*][url=http://fileforum.betanews.com/detail/Malwarebytes-AntiMalware/1186760019/1]Malwarebytes Anti-Malware[/url] [/list] Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask :) [CENTER][color=#0000CD]My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.[/color] [url=https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=fierydemonpardus%40hotmail%2ecom&lc=CA&item_name=MalwareTips&item_number=Fiery%20%2d%20MalwareTips¤cy_code=USD&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted][img]http://i.imgur.com/aTaPme2.png[/img][/url][/CENTER][/hr][/hr][/hr][/hr][/hr] [/QUOTE]
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