Hi! Thanks again for all of your help getting rid of the adware on my system, I really appreciate it. I am wondering, though, if any of the fixes we ran could have caused another issue that started just after we fixed this. I have several programs (Dropbox, as well as Bitcasa which is another cloud-server program that integrates with Windows Explorer, as well as another program that uploads medical imaging) that are now not working because they report "no internet connection detected" even when I am fully online. I have disabled my AV software and that is not the problem...and for both programs tech support cannot figure it out. Is there any chance that something about the adware or its removal could be disrupting these other programs? I haven't made any changes to my computer otherwise. Thanks for your advice!