Solved Possible Keylogger

[Algernon]

Dear MalwareTips,

First of all thank you for all the good work that you do!
I would like to clarify that i use Windows 8.1 as operating system, but I was not sure if that counts as Windows 8.
Since 8/13/2015 I have had the problem that everytime I press the quote button on my keyboard, instead of getting a single quote I'd get a double quote. At first I thought this was just a harmless bug in Windows, but upon doing some research I came across the following link:

http://answers.microsoft.com/en-us/...t/5bb4e112-f852-41a1-9935-09a688652726?auth=1

According to this page the culprit seems to be a keylogger. I have tried several virusscanners, all except for Avast Free Antivirus in safe mode(Avast is not available in safe mode according to their forum). These scanners did not yield any significant results (I have deleted Spybot - Search and destroy and Malwarebytes Anti-Rootkit these afterwards since the problem was not solved after performing the scans). I also tried to do a system restore to a restore point from last week, but this failed after several attempts. I did however not yet try to use more recent restore points for the simple reason that I suspect that by then the possible keylogger was already on my system. In the link the only solution besides a clean install seems to be the use of combofixer, but since this is not available for windows 8.1 this is not possible for me

Now as I am writing this post i notice that the double quote problem has disappeared. Which of course is very pleasant, however, if this problem is indeed caused by a keylogger, I figured that not having the symptoms anymore does not equal being cured per say, so I have decided to post this anyway.

Is there any way I can verify if this is indeed a keylogger, and if so how would I remove it?
I have read the preparation guide and have therefore also done the Farbar Recovery Scan Tool(in normal boot mode), the Addition.txt and FRST.txt are attached to this post.

kind regards,
Algernon

P.s. My apologies for having a dutch Addition.txt and FRST.txt, I do not know how to change the language for this.

 

[Algernon]

I have looked at the Addition.txt and FRST.txt files, and found out that there were still two firewall rules for qbittorrent. The program was however already been removed, as instructed in the piracy thread. I have hereby also removed those two rules.

Attached to this reply are the updated FRST.txt and Addition.txt after re-running FRST64.exe.
My sincere apologies.

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

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Scan with Malwarebytes' Anti-Malware

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Malwarebytes' Anti-Malware.

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Save the file to your desktop and include its content in your next reply.

 

[Algernon]

Hello TwinHeadedEagle,

Thank you for helping me!
I have removed the "Unlocker Packages". However I did indeed get the error messages and pressed yes like instructed.
afterwards I have run the malwarebyte's scan, the results are attached to this post.

(again apologies for the dutch log)

 

[TwinHeadedEagle]

Your PC seems clean.

 

[Algernon]

Great, glad to hear that!

Is there any precautions I should consider at this point, or can I just assume everything is okay and safely log into for example my banking account?

 

[TwinHeadedEagle]

Yes, you continue with normal PC usage.

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself

Recommended reading:
​

MUST READ - security tips:

• Computer Security - a short guide to staying safer online.
• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:
​

CCleaner - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

Adblock - to surf the web without annoying ads!

Post-cleanup procedures:​

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
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• Make sure that these ones are checked:
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• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

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If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle