Solved Possible rootkit issue

[Lorddvorak]

So while downloading stuff online i accidentally downloaded something with a ton of malware. For the most part i believe i got most of it but i am now stuck with potentially two rootkits that i can't seem to remove.

I have tried using malwarebytes (which is my current antivirus), search and destroy, and gmer. But none of them spot the rootkits. I have also disconnected my computer from the internet which seems to have stopped most of the issues the rootkits appeared to be causing.

Both rootkits are in appdata > local in a pair of files i can't access in any way. Which were installed on the 04/14/2018.

Anyone able to help? I can provide more info as needed.

 

[TwinHeadedEagle]

Hello,



Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.

• Plug the flashdrive into the infected PC.
• Boot to windows recovery by using one of the methods on this link: Boot to Advanced Startup Options in Windows 10
• If you're unable to boot to recovery you will need to create a recovery drive. You can do it by following this guide: https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive
  Make sure to uncheck Back up system files to the recovery drive box, so that process goes faster.

• Now you should get a window like this where you need to click Troubleshoot.

• In the next window, click Advanced options and select Command Prompt.
• Now you should log in into your account and after that Command Promptwindow.

Access the notepad and identify your USB drive

In the Command Prompt please type in:

notepad

and press Enter.

• When the notepad opens, go to File menu.
• Select Open.
• Go to Computer and search there for your USB drive letter.
• Note down the letter and close the notepad.

Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:

• Type in e:\frst64.exe and press Enter.
  You need to replace e with the letter of your USB drive taken from notepad!
• FRST will start to run. Give him a minute or so to load itself.
• Click Yes to Disclaimer.
• In the main console, please click Scan and wait.
• When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.

 

[Lorddvorak]

My computer wont let me make a recovery drive

 

[TwinHeadedEagle]

Then you can do it on a clean machine.

 

[Lorddvorak]

got it

 

[TwinHeadedEagle]

Very good. Can you scan with FRST from normal mode now? Some malware components are deleted.

 

[Lorddvorak]

not sure if you need the "addition" doc so i will add it as well

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



How is the situation now?

 

[Lorddvorak]

here's the log

 

[TwinHeadedEagle]

How is the situation now?

 

[Lorddvorak]

Everything seems to be working now thanks