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Windows Malware Removal Help & Support
Problem With Passshow-Soft
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<blockquote data-quote="C.Champ" data-source="post: 199416" data-attributes="member: 22917"><p>Hi, I am new to this forum and hope you all can help. A couple of days ago I got the (Passshow-Soft) Malware/Virus. I deleted the extension from chrome, ran ADW Cleaner, Malwarebytes, and HitmanPro.</p><p></p><p>I think it is gone now because when I run ADW Cleaner and HitmanPro they don't find anything, (they both did find the Passshow-Soft to start with).</p><p></p><p>When I run Malwarebytes it still shows that I have the Passshow. I tell it to quarantine then delete it, I then do a restart and run Malwarebytes again and it shows that I still have it. When I run the other 2 programs, they show clean. Is there a reason that Mbam keeps showing the infection. My computer runs a lot better with no ads in Chrome but Mbam says I still have a problem. Below I have copied and pasted what Mbam keeps finding, (Hope it's Ok).</p><p></p><p>Thanks in advance for your help, CC</p><p></p><p>Malwarebytes Anti-Malware</p><p><a href="http://www.malwarebytes.org" target="_blank">www.malwarebytes.org</a></p><p></p><p>Scan Date: 5/24/2014</p><p>Scan Time: 9:32:47 AM</p><p>Logfile:</p><p>Administrator: Yes</p><p></p><p>Version: 2.00.2.1012</p><p>Malware Database: v2014.05.24.04</p><p>Rootkit Database: v2014.05.21.01</p><p>License: Premium</p><p>Malware Protection: Enabled</p><p>Malicious Website Protection: Enabled</p><p>Self-protection: Disabled</p><p></p><p>OS: Windows 7 Service Pack 1</p><p>CPU: x64</p><p>File System: NTFS</p><p>User: HP</p><p></p><p>Scan Type: Threat Scan</p><p>Result: Completed</p><p>Objects Scanned: 264401</p><p>Time Elapsed: 10 min, 22 sec</p><p></p><p>Memory: Enabled</p><p>Startup: Enabled</p><p>Filesystem: Enabled</p><p>Archives: Enabled</p><p>Rootkits: Enabled</p><p>Heuristics: Enabled</p><p>PUP: Enabled</p><p>PUM: Enabled</p><p></p><p>Processes: 0</p><p>(No malicious items detected)</p><p></p><p>Modules: 0</p><p>(No malicious items detected)</p><p></p><p>Registry Keys: 0</p><p>(No malicious items detected)</p><p></p><p>Registry Values: 0</p><p>(No malicious items detected)</p><p></p><p>Registry Data: 0</p><p>(No malicious items detected)</p><p></p><p>Folders: 1</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft, , [878852023a411b1b7512fd8609f91ae6],</p><p></p><p>Files: 8</p><p>Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\ksecdd.sys, , [8f489706472f7e9a06baaa198703fa64],</p><p>Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\ksecpkg.sys, , [868a2caab12efc7a021682bca0eec54c],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dat, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dll, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.xpi, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\a.db, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\b.db, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\psup.exe, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\sqlite3.dll, , [878852023a411b1b7512fd8609f91ae6],</p><p>PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\uninstall.exe, , [878852023a411b1b7512fd8609f91ae6],</p><p></p><p>Physical Sectors: 0</p><p>(No malicious items detected)</p><p></p><p></p><p>(end)</p></blockquote><p></p>
[QUOTE="C.Champ, post: 199416, member: 22917"] Hi, I am new to this forum and hope you all can help. A couple of days ago I got the (Passshow-Soft) Malware/Virus. I deleted the extension from chrome, ran ADW Cleaner, Malwarebytes, and HitmanPro. I think it is gone now because when I run ADW Cleaner and HitmanPro they don't find anything, (they both did find the Passshow-Soft to start with). When I run Malwarebytes it still shows that I have the Passshow. I tell it to quarantine then delete it, I then do a restart and run Malwarebytes again and it shows that I still have it. When I run the other 2 programs, they show clean. Is there a reason that Mbam keeps showing the infection. My computer runs a lot better with no ads in Chrome but Mbam says I still have a problem. Below I have copied and pasted what Mbam keeps finding, (Hope it's Ok). Thanks in advance for your help, CC Malwarebytes Anti-Malware [URL='http://www.malwarebytes.org']www.malwarebytes.org[/URL] Scan Date: 5/24/2014 Scan Time: 9:32:47 AM Logfile: Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.05.24.04 Rootkit Database: v2014.05.21.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: HP Scan Type: Threat Scan Result: Completed Objects Scanned: 264401 Time Elapsed: 10 min, 22 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 1 PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft, , [878852023a411b1b7512fd8609f91ae6], Files: 8 Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\ksecdd.sys, , [8f489706472f7e9a06baaa198703fa64], Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\ksecpkg.sys, , [868a2caab12efc7a021682bca0eec54c], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dat, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dll, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.xpi, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\a.db, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\b.db, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\psup.exe, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\sqlite3.dll, , [878852023a411b1b7512fd8609f91ae6], PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\uninstall.exe, , [878852023a411b1b7512fd8609f91ae6], Physical Sectors: 0 (No malicious items detected) (end) [/QUOTE]
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