PUP.Optional.Delta.A

[carol4315]

Thank you for any help you can give!

Have the same problem...not very literate on this can you help?

 

[carol4315]

Made a donation ....can you help now?

 

[carol4315]

Made a donation ....can you help now?

Does that mean this is what I need to do? Have exact operating system and issues.. Sorry not sure how this site works.

 

[TwinHeadedEagle]

Hi carol

Thanks for unearned donation. Please keep in mind that a live in Europe and that our time zone is different than yours in USA. Also this weekend is holiday weekend so I won't be able to respond quickly to your answers.

Let's get started:



Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
  
  

  createsrpoint;
  gpt.ini;z 
  C:\Windows\System32\GroupPolicy;v
  C:\Windows\SysWOW64\GroupPolicy;v 
  StandardSearch; 
  emptyfolderscheck; 
  installer-list; 
  installedprogs; 
  uninstall-list;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"