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Windows Malware Removal Help & Support
Ransomeware leads to endless boot loop
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<blockquote data-quote="geezermetal" data-source="post: 120180" data-attributes="member: 8114"><p>Scan ran last night and found the ransomware - pasted below is the scan report from Kaspersky. I was surprised that nothing else was detected given the sluggish response I commented on in my initial post. </p><p></p><p>Since I can now see my files in Kaspersky I am copying any data that wasn't previously backed up before I try to reboot to Windows. Given that this malware seems to have wiped out recognition of my hard drive, I assume the boot-up won't work. Is there a way to repair this or is my OS officially dead?</p><p></p><p>Thanks for the help so far, at least I can rescue my data!</p><p></p><p></p><p></p><p>Objects Scan: completed 4 minutes ago (events: 24, objects: 544947, time: 10:05:43) </p><p>5/10/13 11:43 PM Task started </p><p>5/11/13 12:00 AM Detected: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe/WiseSFXDropper/WISE0016.BIN </p><p>5/11/13 12:00 AM Untreated: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe/WiseSFXDropper/WISE0016.BIN Postponed </p><p>5/11/13 12:07 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat </p><p>5/11/13 12:07 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat </p><p>5/11/13 12:07 AM Untreated: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat Postponed </p><p>5/11/13 12:07 AM Untreated: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat Postponed </p><p>5/11/13 12:14 AM Detected: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp </p><p>5/11/13 12:14 AM Untreated: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp Postponed </p><p>5/11/13 12:23 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe </p><p>5/11/13 12:24 AM Untreated: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe Postponed </p><p>5/11/13 1:27 AM Processing error sda2/Documents and Settings/HP_Owner/My Documents/Downloads/X17-75238.exe/officesuitewwsp1-x-none.msp Read error </p><p>5/11/13 1:27 AM Processing error sda2/Documents and Settings/HP_Owner/My Documents/Downloads/X17-75238.exe Read error </p><p>5/11/13 2:25 AM Detected: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe/WiseSFXDropper/WISE0016.BIN </p><p>5/11/13 9:45 AM Deleted: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe </p><p>5/11/13 9:45 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat </p><p>5/11/13 9:48 AM Deleted: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat </p><p>5/11/13 9:48 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat </p><p>5/11/13 9:48 AM Deleted: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat </p><p>5/11/13 9:48 AM Detected: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp </p><p>5/11/13 9:49 AM Deleted: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp </p><p>5/11/13 9:49 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe </p><p>5/11/13 9:49 AM Deleted: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe </p><p>5/11/13 9:49 AM Task completed</p></blockquote><p></p>
[QUOTE="geezermetal, post: 120180, member: 8114"] Scan ran last night and found the ransomware - pasted below is the scan report from Kaspersky. I was surprised that nothing else was detected given the sluggish response I commented on in my initial post. Since I can now see my files in Kaspersky I am copying any data that wasn't previously backed up before I try to reboot to Windows. Given that this malware seems to have wiped out recognition of my hard drive, I assume the boot-up won't work. Is there a way to repair this or is my OS officially dead? Thanks for the help so far, at least I can rescue my data! Objects Scan: completed 4 minutes ago (events: 24, objects: 544947, time: 10:05:43) 5/10/13 11:43 PM Task started 5/11/13 12:00 AM Detected: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe/WiseSFXDropper/WISE0016.BIN 5/11/13 12:00 AM Untreated: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe/WiseSFXDropper/WISE0016.BIN Postponed 5/11/13 12:07 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat 5/11/13 12:07 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat 5/11/13 12:07 AM Untreated: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat Postponed 5/11/13 12:07 AM Untreated: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat Postponed 5/11/13 12:14 AM Detected: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp 5/11/13 12:14 AM Untreated: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp Postponed 5/11/13 12:23 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe 5/11/13 12:24 AM Untreated: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe Postponed 5/11/13 1:27 AM Processing error sda2/Documents and Settings/HP_Owner/My Documents/Downloads/X17-75238.exe/officesuitewwsp1-x-none.msp Read error 5/11/13 1:27 AM Processing error sda2/Documents and Settings/HP_Owner/My Documents/Downloads/X17-75238.exe Read error 5/11/13 2:25 AM Detected: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe/WiseSFXDropper/WISE0016.BIN 5/11/13 9:45 AM Deleted: not-a-virus:AdWare.Win32.MyWay.j sda1/I386/Apps/APP16269/src/HPSummer2005.exe 5/11/13 9:45 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat 5/11/13 9:48 AM Deleted: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/0vtor.dat 5/11/13 9:48 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat 5/11/13 9:48 AM Deleted: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/All Users/Application Data/84ra.dat 5/11/13 9:48 AM Detected: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp 5/11/13 9:49 AM Deleted: Trojan.Win32.Agent.hwml sda2/Documents and Settings/All Users/Application Data/Symantec/SRTSP/Quarantine/APQA.tmp 5/11/13 9:49 AM Detected: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe 5/11/13 9:49 AM Deleted: Trojan-Ransom.Win32.Foreign.chay sda2/Documents and Settings/HP_Owner/Local Settings/Temp/WX7Y39F.exe 5/11/13 9:49 AM Task completed [/QUOTE]
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