Hello and thank you for this service. Both my desktop and laptop have the same symptom -- clicking on a legitimate link (which works on my work computer) redirects to an unregistered site, josamjohn.com and Malwarebytes flashes "Malicious Website blocked," return.uk.domainnamesales, port 49259 outbound. Malwarebytes scan returns no infected objects. I have uploaded the FRST scans from the desktop and can upload the scans from the laptops if you desire.
Redirect and Malicious Website Blocked on both computers
- Thread starter America2468
- Start date
- Mar 8, 2013
- 22,627
Hello,
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Please re-run
Malwarebytes' Anti-Malware.
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
- At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
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- Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
- All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
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- Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
- Please attach all report using
button below. Doing this, you make it easier for me to analyze and fix your problem.
- Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Please re-run
- Click the History tab.
- Click Application Logs and double-click the newest Protection Log.
- At the bottom click Export and choose Text file.
- Mar 8, 2013
- 22,627
Only when I click on that one link, which I just did and then ran Malwarebytes again so it's in this new log (Protection log2).
- Mar 8, 2013
- 22,627
- Mar 8, 2013
- 22,627
Nope, don't do that for now.
Scan with Malwarebytes' Anti-Malware
Please re-run
Malwarebytes' Anti-Malware.
Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
Please re-run
- First of all, select update.
- Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
- In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware.
- Click the Scan tab, choose Threat Scan is checked and click Scan Now.
- If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
- Upon completion of the scan (or after the reboot), click the History tab.
- Click Application Logs and double-click the newest Scan Log.
- At the bottom click Export and choose Text file.
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Make sure that Addition option is checked.
- Press Scan button and wait.
- The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
- Mar 8, 2013
- 22,627
Let me take the laptop to work and try it on the wifi there first and I'll check in with you tonight. Thanks.
There is no warning or redirect when using the same computer on the wireless network at work, so apparently it is a router (Netgear), modem or ISP (Xfinity/Comcast) issue of some kind. I'll check the router when I get home.
Once I reset the router, should I re-enter the access information and re-connect to the Internet? And should I check for firmware updates?
- Mar 8, 2013
- 22,627
None of that made any difference; however, I checked the Netgear forums and apparently this is a frequent occurrence within the wifi router and is not the result of malware. Often it just resolves itself. I'm going to pursue it with the Netgear folks, but thank you very much for helping determine that neither of my computers is infected.
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