Solved Repeated cleaning not removing NeextCoup, Saveemaass and PariceCaHoup

[nabchak]

I tried almost everything I could in my knowledge to clean the malware extensions from chrome and fire fox but nothing worked..I landed here after seeing people getting their malware problems solved by experts..I will follow instructions to the T without exceptions..

Thanks in advance.

regards

nabchak

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

 

[nabchak]

Hello,

My Chrome browser got deleted..When I tried to open it the first instance after the cleanup..it said looking for a program which may have been modified or removed..the shortcut refers to a link not available and also mentioned a change in configuration of the program..Should I redownload Chrome as that is what i feel comfortable using. The malware extensions are gone from Firefox as I can see now. The recommended txt files are attached herewith.

Please advice on the next step and whether I can proceed with the Chrome download.

thanks

nabchak

 

[nabchak]

The url redirect which I mentioned in my initial report is still happening..I open Goptions.com and it redirects me to http://spotplatform.goptions.com/Error..same for Beeoption.com >>http://spotplatform.beeoption.com/Error....

Please suggest

regards

nabchak

 

[TwinHeadedEagle]

Please re-download Chrome.

 

[nabchak]

what do I do with this redirect error..I need to get this fixed..screenshot attached..i think its related to this malware intrusion.

Please advice

 

[TwinHeadedEagle]

Try with Adblock

https://chrome.google.com/webstore/detail/adblock/gighmmpiobklfepjocnamgkkbiglidom?hl=en

 

[nabchak]

The problem is not solved..The page keeps redirecting inspite of the added extension... could you please suggest a possible remedy.

thanks

nabchak

 

[TwinHeadedEagle]

Run FRST again, press Scan and attach fresh report.

 

[nabchak]

PFA the fresh FRST.txt report.

thanks a lot.

nabchak

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[nabchak]

Hi,

The problem of redirection is not yet resolved ..it is happening still..PFA the two log files. Have you pinpointed the problem ? I am kinda lost that after all these tests it is still there..

regards

Nabchak

 

[TwinHeadedEagle]

Your PC seems clean, I do not think this is malware related.

 

[nabchak]

Thanks a ton TwinheadedEagle.. The problem is there is nothing on the internet that refers to this specific situation that I am facing..have to dig this with some combination keywords..your help is much appreciated.

thanks again

regards

nabchak

 

[TwinHeadedEagle]

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

Recommended reading:
​

MUST READ - security tips: Computer Security - a short guide to staying safer online. Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance: What to do if your Computer is running slowly?

Recommended additional software:
​

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!



• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle

 

[TwinHeadedEagle]

Since this issue appears to be resolved, I am closing the topic. If that is not the case and you need or wish to continue with this topic, please contact me or any staff member with the address of the thread.

Other members who need assistance please start your own topic in a new thread. Thanks!