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Windows Malware Removal Help & Support
Runtime error when removing malware
Message
<blockquote data-quote="streamlined" data-source="post: 113735" data-attributes="member: 7029"><p>.</p><p>UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.</p><p>IF REQUESTED, ZIP IT UP & ATTACH IT</p><p>.</p><p>DDS (Ver_2012-11-20.01)</p><p>.</p><p>Microsoft Windows XP Home Edition</p><p>Boot Device: \Device\HarddiskVolume2</p><p>Install Date: 1/4/2005 7:25:41 PM</p><p>System Uptime: 3/27/2013 8:21:07 PM (0 hours ago)</p><p>.</p><p>Motherboard: Dell Computer Corporation | | 0D5689</p><p>Processor: Intel(R) Pentium(R) M processor 1.40GHz | Microprocessor | 1397/133mhz</p><p>.</p><p>==== Disk Partitions =========================</p><p>.</p><p>C: is FIXED (NTFS) - 53 GiB total, 25.746 GiB free.</p><p>D: is CDROM ()</p><p>.</p><p>==== Disabled Device Manager Items =============</p><p>.</p><p>==== System Restore Points ===================</p><p>.</p><p>RP1609: 1/10/2013 8:24:46 PM - System Checkpoint</p><p>RP1610: 1/11/2013 11:20:16 PM - System Checkpoint</p><p>RP1611: 1/12/2013 6:09:21 PM - Restore Operation</p><p>RP1612: 1/12/2013 6:19:28 PM - Restore Operation</p><p>RP1613: 1/12/2013 6:32:14 PM - Software Distribution Service 3.0</p><p>RP1614: 1/12/2013 8:06:59 PM - Restore Operation</p><p>RP1615: 1/12/2013 8:10:40 PM - Restore Operation</p><p>RP1616: 1/12/2013 9:18:33 PM - Restore Operation</p><p>RP1617: 1/12/2013 9:25:14 PM - Restore Operation</p><p>RP1618: 1/13/2013 9:13:25 AM - Software Distribution Service 3.0</p><p>RP1619: 1/13/2013 9:33:41 AM - Installed Windows Internet Explorer 8.</p><p>RP1620: 1/14/2013 12:18:32 AM - Installed Windows Internet Explorer 8.</p><p>RP1621: 1/14/2013 1:01:23 AM - Software Distribution Service 3.0</p><p>RP1622: 1/15/2013 9:22:17 AM - Software Distribution Service 3.0</p><p>RP1623: 1/16/2013 10:35:15 AM - System Checkpoint</p><p>RP1624: 1/17/2013 8:03:55 PM - System Checkpoint</p><p>RP1625: 1/19/2013 12:30:04 AM - System Checkpoint</p><p>RP1626: 1/22/2013 5:50:55 PM - System Checkpoint</p><p>RP1627: 1/23/2013 6:04:43 PM - System Checkpoint</p><p>RP1628: 1/25/2013 8:39:08 PM - System Checkpoint</p><p>RP1629: 1/26/2013 9:16:12 PM - System Checkpoint</p><p>RP1630: 1/29/2013 11:13:58 PM - System Checkpoint</p><p>RP1631: 2/2/2013 12:52:30 AM - System Checkpoint</p><p>RP1632: 2/5/2013 6:36:40 PM - System Checkpoint</p><p>RP1633: 2/9/2013 12:48:12 AM - System Checkpoint</p><p>RP1634: 2/10/2013 1:30:37 AM - System Checkpoint</p><p>RP1635: 2/14/2013 11:31:40 AM - System Checkpoint</p><p>RP1636: 2/15/2013 12:13:34 AM - Software Distribution Service 3.0</p><p>RP1637: 2/15/2013 3:00:11 PM - Software Distribution Service 3.0</p><p>RP1638: 2/15/2013 11:46:08 PM - Software Distribution Service 3.0</p><p>RP1639: 2/16/2013 8:24:31 PM - Software Distribution Service 3.0</p><p>RP1640: 2/17/2013 12:47:22 AM - Software Distribution Service 3.0</p><p>RP1641: 2/17/2013 7:36:07 PM - Software Distribution Service 3.0</p><p>RP1642: 2/17/2013 7:52:13 PM - Software Distribution Service 3.0</p><p>RP1643: 2/18/2013 7:57:43 PM - System Checkpoint</p><p>RP1644: 2/19/2013 12:23:52 AM - Software Distribution Service 3.0</p><p>RP1645: 2/20/2013 8:51:16 AM - Software Distribution Service 3.0</p><p>RP1646: 2/21/2013 12:27:47 AM - Software Distribution Service 3.0</p><p>RP1647: 2/21/2013 2:44:02 PM - Software Distribution Service 3.0</p><p>RP1648: 2/22/2013 3:00:18 AM - Software Distribution Service 3.0</p><p>RP1649: 2/22/2013 10:11:44 AM - Software Distribution Service 3.0</p><p>RP1650: 2/23/2013 1:29:45 AM - Software Distribution Service 3.0</p><p>RP1651: 2/24/2013 12:48:03 AM - Software Distribution Service 3.0</p><p>RP1652: 2/25/2013 5:37:38 PM - System Checkpoint</p><p>RP1653: 2/25/2013 6:04:59 PM - Software Distribution Service 3.0</p><p>RP1654: 2/26/2013 9:03:43 AM - Software Distribution Service 3.0</p><p>RP1655: 2/27/2013 12:21:46 AM - Software Distribution Service 3.0</p><p>RP1656: 2/28/2013 1:36:52 AM - System Checkpoint</p><p>RP1657: 2/28/2013 3:00:17 AM - Software Distribution Service 3.0</p><p>RP1658: 3/1/2013 12:05:53 AM - Software Distribution Service 3.0</p><p>RP1659: 3/2/2013 1:31:13 PM - System Checkpoint</p><p>RP1660: 3/3/2013 3:00:17 AM - Software Distribution Service 3.0</p><p>RP1661: 3/4/2013 9:10:35 AM - Software Distribution Service 3.0</p><p>RP1662: 3/4/2013 8:07:17 PM - Software Distribution Service 3.0</p><p>RP1663: 3/5/2013 10:15:25 AM - Software Distribution Service 3.0</p><p>RP1664: 3/5/2013 11:12:40 AM - Software Distribution Service 3.0</p><p>RP1665: 3/6/2013 12:20:54 AM - Software Distribution Service 3.0</p><p>RP1666: 3/6/2013 3:23:25 PM - Software Distribution Service 3.0</p><p>RP1667: 3/6/2013 3:35:58 PM - Software Distribution Service 3.0</p><p>RP1668: 3/7/2013 11:18:53 PM - Software Distribution Service 3.0</p><p>RP1669: 3/9/2013 12:36:01 AM - Software Distribution Service 3.0</p><p>RP1670: 3/9/2013 2:10:42 AM - Software Distribution Service 3.0</p><p>RP1671: 3/10/2013 3:13:55 PM - Software Distribution Service 3.0</p><p>RP1672: 3/11/2013 12:35:40 AM - Software Distribution Service 3.0</p><p>RP1673: 3/12/2013 12:42:01 AM - System Checkpoint</p><p>RP1674: 3/12/2013 1:06:47 AM - Software Distribution Service 3.0</p><p>RP1675: 3/12/2013 12:45:20 PM - Software Distribution Service 3.0</p><p>RP1676: 3/13/2013 7:18:49 PM - System Checkpoint</p><p>RP1677: 3/14/2013 12:09:58 AM - Software Distribution Service 3.0</p><p>RP1678: 3/15/2013 4:38:34 PM - Software Distribution Service 3.0</p><p>RP1679: 3/17/2013 4:04:42 PM - Software Distribution Service 3.0</p><p>RP1680: 3/18/2013 3:00:17 AM - Software Distribution Service 3.0</p><p>RP1681: 3/18/2013 10:47:56 PM - Software Distribution Service 3.0</p><p>RP1682: 3/20/2013 1:24:21 AM - System Checkpoint</p><p>RP1683: 3/20/2013 3:00:17 AM - Software Distribution Service 3.0</p><p>RP1684: 3/21/2013 3:00:16 AM - Software Distribution Service 3.0</p><p>RP1685: 3/22/2013 11:56:45 AM - Software Distribution Service 3.0</p><p>RP1686: 3/23/2013 5:48:21 PM - Software Distribution Service 3.0</p><p>RP1687: 3/24/2013 11:11:46 AM - Software Distribution Service 3.0</p><p>RP1688: 3/25/2013 3:00:17 AM - Software Distribution Service 3.0</p><p>RP1689: 3/26/2013 3:45:14 PM - Software Distribution Service 3.0</p><p>RP1690: 3/26/2013 4:11:22 PM - Software Distribution Service 3.0</p><p>RP1691: 3/26/2013 6:52:29 PM - Software Distribution Service 3.0</p><p>RP1692: 3/26/2013 6:58:30 PM - Software Distribution Service 3.0</p><p>RP1693: 3/27/2013 12:27:42 PM - Software Distribution Service 3.0</p><p>RP1694: 3/27/2013 8:20:16 PM - Software Distribution Service 3.0</p><p>.</p><p>==== Installed Programs ======================</p><p>.</p><p>2Wire Wireless Client</p><p>7500_7600_7700_Help</p><p>Adobe Atmosphere Player for Acrobat and Adobe Reader</p><p>Adobe Flash Player 11 ActiveX</p><p>Adobe Flash Player 11 Plugin</p><p>Adobe Reader 7.1.0</p><p>Advanced Font Viewer 2.61</p><p>ALPS Touch Pad Driver</p><p>America Online (Choose which version to remove)</p><p>AOL Coach Version 1.0(Build:20040229.1 en)</p><p>AOL Connectivity Services</p><p>Apple Application Support</p><p>Apple Mobile Device Support</p><p>Apple Software Update</p><p>AT&T Yahoo! High Speed Internet Home Networking Installer</p><p>AVG 2013</p><p>Banctec Service Agreement</p><p>Bonjour</p><p>BPD_HPSU</p><p>BPD_Scan</p><p>BPDfax</p><p>BPDSoftware</p><p>BPDSoftware_Ini</p><p>Broadcom Advanced Control Suite</p><p>BroadJump Client Foundation</p><p>BufferChm</p><p>Canon Camera Access Library</p><p>Canon Camera Support Core Library</p><p>Canon Camera Window DC_DV 5 for ZoomBrowser EX</p><p>Canon Camera Window DC_DV 6 for ZoomBrowser EX</p><p>Canon Camera Window MC 6 for ZoomBrowser EX</p><p>Canon G.726 WMP-Decoder</p><p>Canon i560</p><p>Canon MovieEdit Task for ZoomBrowser EX</p><p>Canon RAW Image Task for ZoomBrowser EX</p><p>Canon RemoteCapture Task for ZoomBrowser EX</p><p>Canon Utilities Easy-PhotoPrint</p><p>Canon Utilities EOS Utility</p><p>Canon Utilities PhotoStitch</p><p>Canon Utilities ZoomBrowser EX</p><p>ClipCollect 1.43</p><p>Conexant D480 MDC V.9x Modem</p><p>Consumer Complete Care Services Agreement</p><p>DataLinkII</p><p>Dell Digital Jukebox Driver</p><p>Dell Driver Reset Tool</p><p>Dell Media Experience</p><p>Dell Media Experience Update</p><p>Dell Networking Guide</p><p>Dell Picture Studio v3.0</p><p>Dell System Restore</p><p>DellConnect</p><p>DellSupport</p><p>Destinations</p><p>DeviceManagementQFolder</p><p>Digital Line Detect</p><p>DocumentViewer</p><p>DocumentViewerQFolder</p><p>Easy-WebPrint</p><p>eSupportQFolder</p><p>Etomi (remove only)</p><p>Garmin Communicator Plugin</p><p>Google Earth Plug-in</p><p>Google Update Helper</p><p>Hawking Hi-Gain Wireless-G USB Dish Adapter</p><p>History Cleaner - Free Version</p><p>Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)</p><p>Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)</p><p>Hotfix for Windows Internet Explorer 7 (KB947864)</p><p>Hotfix for Windows XP (KB2570791)</p><p>Hotfix for Windows XP (KB2633952)</p><p>Hotfix for Windows XP (KB2756822)</p><p>Hotfix for Windows XP (KB2779562)</p><p>Hotfix for Windows XP (KB954550-v5)</p><p>Hotfix for Windows XP (KB961118)</p><p>HP Document Viewer 7.0</p><p>HP Imaging Device Functions 7.0</p><p>hp officejet g series</p><p>hp officejet g series - 2</p><p>HP Officejet Pro All-In-One Series</p><p>HP Solution Center 7.0</p><p>HPPhotoSmartExpress</p><p>HPProductAssistant</p><p>InstantShareDevicesMFC</p><p>Intel(R) PROSet/Wireless Software</p><p>Internet Explorer Default Page</p><p>iTunes</p><p>Java 7 Update 7</p><p>Java Auto Updater</p><p>L7600</p><p>Learn2 Player (Uninstall Only)</p><p>Malwarebytes Anti-Malware version 1.70.0.1100</p><p>mCore</p><p>mDrWiFi</p><p>mHlpDell</p><p>Microsoft .NET Framework 1.1</p><p>Microsoft .NET Framework 1.1 Security Update (KB2698023)</p><p>Microsoft .NET Framework 1.1 Security Update (KB2742597)</p><p>Microsoft .NET Framework 1.1 Security Update (KB979906)</p><p>Microsoft .NET Framework 2.0 Service Pack 2</p><p>Microsoft .NET Framework 3.0 Service Pack 2</p><p>Microsoft .NET Framework 3.5 SP1</p><p>Microsoft Compression Client Pack 1.0 for Windows XP</p><p>Microsoft Digital Image Library 10</p><p>Microsoft Digital Image Library 9 - Blocker</p><p>Microsoft Digital Image Pro 10</p><p>Microsoft Digital Image Suite 10</p><p>Microsoft Internationalized Domain Names Mitigation APIs</p><p>Microsoft National Language Support Downlevel APIs</p><p>Microsoft Plus! Digital Media Edition Installer</p><p>Microsoft Plus! Photo Story 2 LE</p><p>Microsoft User-Mode Driver Framework Feature Pack 1.0</p><p>Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053</p><p>Microsoft Visual C++ 2005 Redistributable</p><p>Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570</p><p>Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148</p><p>Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161</p><p>Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219</p><p>Microsoft Word 97</p><p>Microsoft Works 4.5</p><p>Microsoft Works Setup Launcher</p><p>mIWA</p><p>mIWCA</p><p>mLogView</p><p>mMHouse</p><p>Modem Helper</p><p>Mozilla Firefox 19.0.2 (x86 en-US)</p><p>Mozilla Maintenance Service</p><p>mPfMgr</p><p>mPfWiz</p><p>mProSafe</p><p>mSSO</p><p>MSXML 4.0 SP2 (KB927978)</p><p>MSXML 4.0 SP2 (KB936181)</p><p>MSXML 4.0 SP2 (KB954430)</p><p>MSXML 4.0 SP2 (KB973688)</p><p>MSXML 4.0 SP2 and SOAP Toolkit 3.0</p><p>mToolkit</p><p>Musicmatch for Windows Media Player</p><p>Musicmatch® Jukebox</p><p>mWlsSafe</p><p>mXML</p><p>My Way Search Assistant</p><p>mZConfig</p><p>NetWaiting</p><p>NVIDIA Drivers</p><p>P2P Identity Secure for Kazaa – iMesh – Morpheus Version 2.5</p><p>PanoStandAlone</p><p>Photo Click</p><p>PL-2303 USB-to-Serial</p><p>PowerDVD 5.1</p><p>ProductContext</p><p>QuickSet</p><p>QuickTime</p><p>RacePak DataLinkII</p><p>RealPlayer Basic</p><p>Safari</p><p>SBC Self Support Tool</p><p>Scan</p><p>Security Update for CAPICOM (KB931906)</p><p>Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)</p><p>Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)</p><p>Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)</p><p>Security Update for Microsoft Windows (KB2564958)</p><p>Security Update for Windows Internet Explorer 7 (KB928090)</p><p>Security Update for Windows Internet Explorer 7 (KB929969)</p><p>Security Update for Windows Internet Explorer 7 (KB931768)</p><p>Security Update for Windows Internet Explorer 7 (KB933566)</p><p>Security Update for Windows Internet Explorer 7 (KB937143)</p><p>Security Update for Windows Internet Explorer 7 (KB938127)</p><p>Security Update for Windows Internet Explorer 7 (KB939653)</p><p>Security Update for Windows Internet Explorer 7 (KB942615)</p><p>Security Update for Windows Internet Explorer 7 (KB944533)</p><p>Security Update for Windows Internet Explorer 7 (KB950759)</p><p>Security Update for Windows Internet Explorer 7 (KB953838)</p><p>Security Update for Windows Internet Explorer 7 (KB956390)</p><p>Security Update for Windows Internet Explorer 7 (KB958215)</p><p>Security Update for Windows Internet Explorer 7 (KB960714)</p><p>Security Update for Windows Internet Explorer 7 (KB961260)</p><p>Security Update for Windows Internet Explorer 7 (KB963027)</p><p>Security Update for Windows Internet Explorer 8 (KB2510531)</p><p>Security Update for Windows Internet Explorer 8 (KB2544521)</p><p>Security Update for Windows Internet Explorer 8 (KB2761465)</p><p>Security Update for Windows Internet Explorer 8 (KB2792100)</p><p>Security Update for Windows Internet Explorer 8 (KB2797052)</p><p>Security Update for Windows Internet Explorer 8 (KB2799329)</p><p>Security Update for Windows Internet Explorer 8 (KB2809289)</p><p>Security Update for Windows XP (KB2393802)</p><p>Security Update for Windows XP (KB2412687)</p><p>Security Update for Windows XP (KB2476490)</p><p>Security Update for Windows XP (KB2476687)</p><p>Security Update for Windows XP (KB2478960)</p><p>Security Update for Windows XP (KB2478971)</p><p>Security Update for Windows XP (KB2479628)</p><p>Security Update for Windows XP (KB2479943)</p><p>Security Update for Windows XP (KB2481109)</p><p>Security Update for Windows XP (KB2483185)</p><p>Security Update for Windows XP (KB2485376)</p><p>Security Update for Windows XP (KB2485663)</p><p>Security Update for Windows XP (KB2491683)</p><p>Security Update for Windows XP (KB2503658)</p><p>Security Update for Windows XP (KB2503665)</p><p>Security Update for Windows XP (KB2506212)</p><p>Security Update for Windows XP (KB2506223)</p><p>Security Update for Windows XP (KB2507618)</p><p>Security Update for Windows XP (KB2507938)</p><p>Security Update for Windows XP (KB2508272)</p><p>Security Update for Windows XP (KB2508429)</p><p>Security Update for Windows XP (KB2509553)</p><p>Security Update for Windows XP (KB2511455)</p><p>Security Update for Windows XP (KB2524375)</p><p>Security Update for Windows XP (KB2535512)</p><p>Security Update for Windows XP (KB2536276-v2)</p><p>Security Update for Windows XP (KB2536276)</p><p>Security Update for Windows XP (KB2544893-v2)</p><p>Security Update for Windows XP (KB2544893)</p><p>Security Update for Windows XP (KB2555917)</p><p>Security Update for Windows XP (KB2562937)</p><p>Security Update for Windows XP (KB2566454)</p><p>Security Update for Windows XP (KB2567053)</p><p>Security Update for Windows XP (KB2567680)</p><p>Security Update for Windows XP (KB2570222)</p><p>Security Update for Windows XP (KB2570947)</p><p>Security Update for Windows XP (KB2584146)</p><p>Security Update for Windows XP (KB2585542)</p><p>Security Update for Windows XP (KB2592799)</p><p>Security Update for Windows XP (KB2598479)</p><p>Security Update for Windows XP (KB2603381)</p><p>Security Update for Windows XP (KB2618451)</p><p>Security Update for Windows XP (KB2619339)</p><p>Security Update for Windows XP (KB2620712)</p><p>Security Update for Windows XP (KB2621440)</p><p>Security Update for Windows XP (KB2624667)</p><p>Security Update for Windows XP (KB2631813)</p><p>Security Update for Windows XP (KB2633171)</p><p>Security Update for Windows XP (KB2639417)</p><p>Security Update for Windows XP (KB2641653)</p><p>Security Update for Windows XP (KB2646524)</p><p>Security Update for Windows XP (KB2647518)</p><p>Security Update for Windows XP (KB2653956)</p><p>Security Update for Windows XP (KB2655992)</p><p>Security Update for Windows XP (KB2659262)</p><p>Security Update for Windows XP (KB2660465)</p><p>Security Update for Windows XP (KB2661637)</p><p>Security Update for Windows XP (KB2676562)</p><p>Security Update for Windows XP (KB2685939)</p><p>Security Update for Windows XP (KB2686509)</p><p>Security Update for Windows XP (KB2691442)</p><p>Security Update for Windows XP (KB2695962)</p><p>Security Update for Windows XP (KB2698365)</p><p>Security Update for Windows XP (KB2705219)</p><p>Security Update for Windows XP (KB2707511)</p><p>Security Update for Windows XP (KB2709162)</p><p>Security Update for Windows XP (KB2712808)</p><p>Security Update for Windows XP (KB2718523)</p><p>Security Update for Windows XP (KB2719985)</p><p>Security Update for Windows XP (KB2723135)</p><p>Security Update for Windows XP (KB2724197)</p><p>Security Update for Windows XP (KB2727528)</p><p>Security Update for Windows XP (KB2731847)</p><p>Security Update for Windows XP (KB2753842-v2)</p><p>Security Update for Windows XP (KB2753842)</p><p>Security Update for Windows XP (KB2757638)</p><p>Security Update for Windows XP (KB2758857)</p><p>Security Update for Windows XP (KB2761226)</p><p>Security Update for Windows XP (KB2770660)</p><p>Security Update for Windows XP (KB2778344)</p><p>Security Update for Windows XP (KB2779030)</p><p>Security Update for Windows XP (KB2780091)</p><p>Security Update for Windows XP (KB2799494)</p><p>Security Update for Windows XP (KB2802968)</p><p>Security Update for Windows XP (KB2807986)</p><p>SLD CODEC PACK 1.5.3</p><p>SolutionCenter</p><p>Sonic DLA</p><p>Sonic RecordNow!</p><p>Sonic Update Manager</p><p>Status</p><p>StuffIt Standard</p><p>Toolbox</p><p>TrayApp</p><p>Unload</p><p>Update for Microsoft .NET Framework 3.5 SP1 (KB963707)</p><p>Update for Windows XP (KB2541763)</p><p>Update for Windows XP (KB2607712)</p><p>Update for Windows XP (KB2616676)</p><p>Update for Windows XP (KB2641690)</p><p>Update for Windows XP (KB2661254-v2)</p><p>Update for Windows XP (KB2718704)</p><p>Update for Windows XP (KB2736233)</p><p>Update for Windows XP (KB2749655)</p><p>Update for Windows XP (KB971029)</p><p>WebFldrs XP</p><p>WebReg</p><p>Windows Driver Package - Racepak CDM Driver Package (10/22/2009 2.06.00)</p><p>Windows Genuine Advantage v1.3.0254.0</p><p>Windows Internet Explorer 7</p><p>Windows Internet Explorer 8</p><p>Windows Media Format 11 runtime</p><p>Windows Media Player 10</p><p>Windows Media Player 11</p><p>Windows XP Service Pack 3</p><p>WordPerfect Office 12</p><p>.</p><p>==== Event Viewer Messages From Past Week ========</p><p>.</p><p>3/27/2013 5:40:53 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde</p><p>3/27/2013 5:40:15 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.</p><p>3/26/2013 6:23:02 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.</p><p>3/26/2013 6:23:02 PM, error: Service Control Manager [7000] - The RPakIO service failed to start due to the following error: The system cannot find the file specified.</p><p>3/26/2013 4:11:29 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2789643).</p><p>3/25/2013 8:00:34 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}</p><p>.</p><p>==== End Of File ===========================</p><p></p><p></p><p>I hope this is what you were looking for</p></blockquote><p></p>
[QUOTE="streamlined, post: 113735, member: 7029"] . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 1/4/2005 7:25:41 PM System Uptime: 3/27/2013 8:21:07 PM (0 hours ago) . Motherboard: Dell Computer Corporation | | 0D5689 Processor: Intel(R) Pentium(R) M processor 1.40GHz | Microprocessor | 1397/133mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 53 GiB total, 25.746 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP1609: 1/10/2013 8:24:46 PM - System Checkpoint RP1610: 1/11/2013 11:20:16 PM - System Checkpoint RP1611: 1/12/2013 6:09:21 PM - Restore Operation RP1612: 1/12/2013 6:19:28 PM - Restore Operation RP1613: 1/12/2013 6:32:14 PM - Software Distribution Service 3.0 RP1614: 1/12/2013 8:06:59 PM - Restore Operation RP1615: 1/12/2013 8:10:40 PM - Restore Operation RP1616: 1/12/2013 9:18:33 PM - Restore Operation RP1617: 1/12/2013 9:25:14 PM - Restore Operation RP1618: 1/13/2013 9:13:25 AM - Software Distribution Service 3.0 RP1619: 1/13/2013 9:33:41 AM - Installed Windows Internet Explorer 8. RP1620: 1/14/2013 12:18:32 AM - Installed Windows Internet Explorer 8. RP1621: 1/14/2013 1:01:23 AM - Software Distribution Service 3.0 RP1622: 1/15/2013 9:22:17 AM - Software Distribution Service 3.0 RP1623: 1/16/2013 10:35:15 AM - System Checkpoint RP1624: 1/17/2013 8:03:55 PM - System Checkpoint RP1625: 1/19/2013 12:30:04 AM - System Checkpoint RP1626: 1/22/2013 5:50:55 PM - System Checkpoint RP1627: 1/23/2013 6:04:43 PM - System Checkpoint RP1628: 1/25/2013 8:39:08 PM - System Checkpoint RP1629: 1/26/2013 9:16:12 PM - System Checkpoint RP1630: 1/29/2013 11:13:58 PM - System Checkpoint RP1631: 2/2/2013 12:52:30 AM - System Checkpoint RP1632: 2/5/2013 6:36:40 PM - System Checkpoint RP1633: 2/9/2013 12:48:12 AM - System Checkpoint RP1634: 2/10/2013 1:30:37 AM - System Checkpoint RP1635: 2/14/2013 11:31:40 AM - System Checkpoint RP1636: 2/15/2013 12:13:34 AM - Software Distribution Service 3.0 RP1637: 2/15/2013 3:00:11 PM - Software Distribution Service 3.0 RP1638: 2/15/2013 11:46:08 PM - Software Distribution Service 3.0 RP1639: 2/16/2013 8:24:31 PM - Software Distribution Service 3.0 RP1640: 2/17/2013 12:47:22 AM - Software Distribution Service 3.0 RP1641: 2/17/2013 7:36:07 PM - Software Distribution Service 3.0 RP1642: 2/17/2013 7:52:13 PM - Software Distribution Service 3.0 RP1643: 2/18/2013 7:57:43 PM - System Checkpoint RP1644: 2/19/2013 12:23:52 AM - Software Distribution Service 3.0 RP1645: 2/20/2013 8:51:16 AM - Software Distribution Service 3.0 RP1646: 2/21/2013 12:27:47 AM - Software Distribution Service 3.0 RP1647: 2/21/2013 2:44:02 PM - Software Distribution Service 3.0 RP1648: 2/22/2013 3:00:18 AM - Software Distribution Service 3.0 RP1649: 2/22/2013 10:11:44 AM - Software Distribution Service 3.0 RP1650: 2/23/2013 1:29:45 AM - Software Distribution Service 3.0 RP1651: 2/24/2013 12:48:03 AM - Software Distribution Service 3.0 RP1652: 2/25/2013 5:37:38 PM - System Checkpoint RP1653: 2/25/2013 6:04:59 PM - Software Distribution Service 3.0 RP1654: 2/26/2013 9:03:43 AM - Software Distribution Service 3.0 RP1655: 2/27/2013 12:21:46 AM - Software Distribution Service 3.0 RP1656: 2/28/2013 1:36:52 AM - System Checkpoint RP1657: 2/28/2013 3:00:17 AM - Software Distribution Service 3.0 RP1658: 3/1/2013 12:05:53 AM - Software Distribution Service 3.0 RP1659: 3/2/2013 1:31:13 PM - System Checkpoint RP1660: 3/3/2013 3:00:17 AM - Software Distribution Service 3.0 RP1661: 3/4/2013 9:10:35 AM - Software Distribution Service 3.0 RP1662: 3/4/2013 8:07:17 PM - Software Distribution Service 3.0 RP1663: 3/5/2013 10:15:25 AM - Software Distribution Service 3.0 RP1664: 3/5/2013 11:12:40 AM - Software Distribution Service 3.0 RP1665: 3/6/2013 12:20:54 AM - Software Distribution Service 3.0 RP1666: 3/6/2013 3:23:25 PM - Software Distribution Service 3.0 RP1667: 3/6/2013 3:35:58 PM - Software Distribution Service 3.0 RP1668: 3/7/2013 11:18:53 PM - Software Distribution Service 3.0 RP1669: 3/9/2013 12:36:01 AM - Software Distribution Service 3.0 RP1670: 3/9/2013 2:10:42 AM - Software Distribution Service 3.0 RP1671: 3/10/2013 3:13:55 PM - Software Distribution Service 3.0 RP1672: 3/11/2013 12:35:40 AM - Software Distribution Service 3.0 RP1673: 3/12/2013 12:42:01 AM - System Checkpoint RP1674: 3/12/2013 1:06:47 AM - Software Distribution Service 3.0 RP1675: 3/12/2013 12:45:20 PM - Software Distribution Service 3.0 RP1676: 3/13/2013 7:18:49 PM - System Checkpoint RP1677: 3/14/2013 12:09:58 AM - Software Distribution Service 3.0 RP1678: 3/15/2013 4:38:34 PM - Software Distribution Service 3.0 RP1679: 3/17/2013 4:04:42 PM - Software Distribution Service 3.0 RP1680: 3/18/2013 3:00:17 AM - Software Distribution Service 3.0 RP1681: 3/18/2013 10:47:56 PM - Software Distribution Service 3.0 RP1682: 3/20/2013 1:24:21 AM - System Checkpoint RP1683: 3/20/2013 3:00:17 AM - Software Distribution Service 3.0 RP1684: 3/21/2013 3:00:16 AM - Software Distribution Service 3.0 RP1685: 3/22/2013 11:56:45 AM - Software Distribution Service 3.0 RP1686: 3/23/2013 5:48:21 PM - Software Distribution Service 3.0 RP1687: 3/24/2013 11:11:46 AM - Software Distribution Service 3.0 RP1688: 3/25/2013 3:00:17 AM - Software Distribution Service 3.0 RP1689: 3/26/2013 3:45:14 PM - Software Distribution Service 3.0 RP1690: 3/26/2013 4:11:22 PM - Software Distribution Service 3.0 RP1691: 3/26/2013 6:52:29 PM - Software Distribution Service 3.0 RP1692: 3/26/2013 6:58:30 PM - Software Distribution Service 3.0 RP1693: 3/27/2013 12:27:42 PM - Software Distribution Service 3.0 RP1694: 3/27/2013 8:20:16 PM - Software Distribution Service 3.0 . ==== Installed Programs ====================== . 2Wire Wireless Client 7500_7600_7700_Help Adobe Atmosphere Player for Acrobat and Adobe Reader Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader 7.1.0 Advanced Font Viewer 2.61 ALPS Touch Pad Driver America Online (Choose which version to remove) AOL Coach Version 1.0(Build:20040229.1 en) AOL Connectivity Services Apple Application Support Apple Mobile Device Support Apple Software Update AT&T Yahoo! High Speed Internet Home Networking Installer AVG 2013 Banctec Service Agreement Bonjour BPD_HPSU BPD_Scan BPDfax BPDSoftware BPDSoftware_Ini Broadcom Advanced Control Suite BroadJump Client Foundation BufferChm Canon Camera Access Library Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon Camera Window MC 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon i560 Canon MovieEdit Task for ZoomBrowser EX Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities Easy-PhotoPrint Canon Utilities EOS Utility Canon Utilities PhotoStitch Canon Utilities ZoomBrowser EX ClipCollect 1.43 Conexant D480 MDC V.9x Modem Consumer Complete Care Services Agreement DataLinkII Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Media Experience Dell Media Experience Update Dell Networking Guide Dell Picture Studio v3.0 Dell System Restore DellConnect DellSupport Destinations DeviceManagementQFolder Digital Line Detect DocumentViewer DocumentViewerQFolder Easy-WebPrint eSupportQFolder Etomi (remove only) Garmin Communicator Plugin Google Earth Plug-in Google Update Helper Hawking Hi-Gain Wireless-G USB Dish Adapter History Cleaner - Free Version Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows XP (KB2570791) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB2756822) Hotfix for Windows XP (KB2779562) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) HP Document Viewer 7.0 HP Imaging Device Functions 7.0 hp officejet g series hp officejet g series - 2 HP Officejet Pro All-In-One Series HP Solution Center 7.0 HPPhotoSmartExpress HPProductAssistant InstantShareDevicesMFC Intel(R) PROSet/Wireless Software Internet Explorer Default Page iTunes Java 7 Update 7 Java Auto Updater L7600 Learn2 Player (Uninstall Only) Malwarebytes Anti-Malware version 1.70.0.1100 mCore mDrWiFi mHlpDell Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2698023) Microsoft .NET Framework 1.1 Security Update (KB2742597) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Digital Image Library 10 Microsoft Digital Image Library 9 - Blocker Microsoft Digital Image Pro 10 Microsoft Digital Image Suite 10 Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Word 97 Microsoft Works 4.5 Microsoft Works Setup Launcher mIWA mIWCA mLogView mMHouse Modem Helper Mozilla Firefox 19.0.2 (x86 en-US) Mozilla Maintenance Service mPfMgr mPfWiz mProSafe mSSO MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 and SOAP Toolkit 3.0 mToolkit Musicmatch for Windows Media Player Musicmatch® Jukebox mWlsSafe mXML My Way Search Assistant mZConfig NetWaiting NVIDIA Drivers P2P Identity Secure for Kazaa – iMesh – Morpheus Version 2.5 PanoStandAlone Photo Click PL-2303 USB-to-Serial PowerDVD 5.1 ProductContext QuickSet QuickTime RacePak DataLinkII RealPlayer Basic Safari SBC Self Support Tool Scan Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft Windows (KB2564958) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2761465) Security Update for Windows Internet Explorer 8 (KB2792100) Security Update for Windows Internet Explorer 8 (KB2797052) Security Update for Windows Internet Explorer 8 (KB2799329) Security Update for Windows Internet Explorer 8 (KB2809289) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB2562937) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567053) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2621440) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2641653) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2647518) Security Update for Windows XP (KB2653956) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2659262) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB2676562) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2686509) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2695962) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2705219) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2712808) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) Security Update for Windows XP (KB2723135) Security Update for Windows XP (KB2724197) Security Update for Windows XP (KB2727528) Security Update for Windows XP (KB2731847) Security Update for Windows XP (KB2753842-v2) Security Update for Windows XP (KB2753842) Security Update for Windows XP (KB2757638) Security Update for Windows XP (KB2758857) Security Update for Windows XP (KB2761226) Security Update for Windows XP (KB2770660) Security Update for Windows XP (KB2778344) Security Update for Windows XP (KB2779030) Security Update for Windows XP (KB2780091) Security Update for Windows XP (KB2799494) Security Update for Windows XP (KB2802968) Security Update for Windows XP (KB2807986) SLD CODEC PACK 1.5.3 SolutionCenter Sonic DLA Sonic RecordNow! Sonic Update Manager Status StuffIt Standard Toolbox TrayApp Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows XP (KB2541763) Update for Windows XP (KB2607712) Update for Windows XP (KB2616676) Update for Windows XP (KB2641690) Update for Windows XP (KB2661254-v2) Update for Windows XP (KB2718704) Update for Windows XP (KB2736233) Update for Windows XP (KB2749655) Update for Windows XP (KB971029) WebFldrs XP WebReg Windows Driver Package - Racepak CDM Driver Package (10/22/2009 2.06.00) Windows Genuine Advantage v1.3.0254.0 Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 11 Windows XP Service Pack 3 WordPerfect Office 12 . ==== Event Viewer Messages From Past Week ======== . 3/27/2013 5:40:53 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde 3/27/2013 5:40:15 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 3/26/2013 6:23:02 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. 3/26/2013 6:23:02 PM, error: Service Control Manager [7000] - The RPakIO service failed to start due to the following error: The system cannot find the file specified. 3/26/2013 4:11:29 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2789643). 3/25/2013 8:00:34 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56} . ==== End Of File =========================== I hope this is what you were looking for [/QUOTE]
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