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Video Reviews - Security and Privacy
SecureAPlus Freemium Quick Test
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<blockquote data-quote="sinlam" data-source="post: 234637" data-attributes="member: 10219"><p>Hi Malware Test, I am sinlam, one of the SecureAPlus developers. Thank you for your great effort in testing SecureAPlus. We have viewed the wonderful video that you have created but with some concerns, especially for the crash that you had experienced. It also made us realize the importance of making the users truly understand and know how to use SecureAPlus. </p><p></p><p>From the video, we would like to explain certain portions of the video to help users to understand SecureAPlus better.</p><p></p><p>1. It seems like you have trusted the unzip software, HaoZip as a trusted installer. </p><p>[ATTACH=full]16577[/ATTACH] </p><p>By trusting it as an installer, whatever executables it created will be trusted automatically too. As a result, the files don't get real-time scanning prompt because they are trusted. Although it is not covered by real-time scanning, they are detected by Universal AV as infected as seen in your video. This is one of the benefits of Universal AV. If a user has accidentally trusted a file that is infected with virus/malware, it will be detected by Universal AV.</p><p></p><p>[ATTACH=full]16578[/ATTACH] </p><p></p><p>2. In the video, it also showed that you have deleted all the malware detected by Universal AV and randomly run the "trusted" malware. Why did I call it "trusted" malware because it is extracted using a trusted installer, Haozip.</p><p></p><p>3. The video also showed that you try to run BNcgb.exe but try to terminate the process by "force" and it crashed. </p><p></p><p>[ATTACH=full]16579[/ATTACH] </p><p></p><p>[ATTACH=full]16580[/ATTACH] </p><p>This is the part that we are concerned. It is not clear whether the crash comes from SecureAPlus or perhaps the malware have caused the crash. It will be a great help if you can send the dump file to <a href="mailto:secureaplus@secureage.com">secureaplus@secureage.com</a> for further investigation. If the crash is caused by SecureAPlus, we will definitely fix it.</p><p></p><p>If you have anymore concerns or questions or discovered any bugs, please feel free to post it either at <a href="http://malwaretips.com/threads/secureaplus-freemium.17236/page-5#post-214577" target="_blank">http://malwaretips.com/threads/secureaplus-freemium.17236/page-5#post-214577</a> or <a href="https://secureaplusforum.secureage.com/index.php" target="_blank">https://secureaplusforum.secureage.com/index.php</a> or email to <a href="mailto:secureaplus@secureage.com">secureaplus@secureage.com</a>. </p><p></p><p></p><p>To all the users:</p><p>To prevent this similar incident from happening, we strongly advise users to add any high risk program to the "Restricted Application" list. Applications that are added to this list are allowed to run on the computer but whatever programs or executables that it created or brought in will not be automatically trusted and allowed to run on the computer as there is a chance that it may bring in harmful programs. Let's say if Haozip is added to the list of restricted applications, those files that it unzipped will not be automatically trusted and allowed to run. </p><p></p><p>[ATTACH=full]16581[/ATTACH] </p><p></p><p>But even if you have trusted the application accidentally, as I had mentioned earlier, you don't have to worry as it will be detected by Universal AV. If you have anymore concerns or questions, please feel free to raise them and we will try our very best to help you as much as possible.</p><p></p><p>Best regards,</p><p>sinlam</p></blockquote><p></p>
[QUOTE="sinlam, post: 234637, member: 10219"] Hi Malware Test, I am sinlam, one of the SecureAPlus developers. Thank you for your great effort in testing SecureAPlus. We have viewed the wonderful video that you have created but with some concerns, especially for the crash that you had experienced. It also made us realize the importance of making the users truly understand and know how to use SecureAPlus. From the video, we would like to explain certain portions of the video to help users to understand SecureAPlus better. 1. It seems like you have trusted the unzip software, HaoZip as a trusted installer. [ATTACH=full]16577[/ATTACH] By trusting it as an installer, whatever executables it created will be trusted automatically too. As a result, the files don't get real-time scanning prompt because they are trusted. Although it is not covered by real-time scanning, they are detected by Universal AV as infected as seen in your video. This is one of the benefits of Universal AV. If a user has accidentally trusted a file that is infected with virus/malware, it will be detected by Universal AV. [ATTACH=full]16578[/ATTACH] 2. In the video, it also showed that you have deleted all the malware detected by Universal AV and randomly run the "trusted" malware. Why did I call it "trusted" malware because it is extracted using a trusted installer, Haozip. 3. The video also showed that you try to run BNcgb.exe but try to terminate the process by "force" and it crashed. [ATTACH=full]16579[/ATTACH] [ATTACH=full]16580[/ATTACH] This is the part that we are concerned. It is not clear whether the crash comes from SecureAPlus or perhaps the malware have caused the crash. It will be a great help if you can send the dump file to [email]secureaplus@secureage.com[/email] for further investigation. If the crash is caused by SecureAPlus, we will definitely fix it. If you have anymore concerns or questions or discovered any bugs, please feel free to post it either at [url]http://malwaretips.com/threads/secureaplus-freemium.17236/page-5#post-214577[/url] or [url]https://secureaplusforum.secureage.com/index.php[/url] or email to [email]secureaplus@secureage.com[/email]. To all the users: To prevent this similar incident from happening, we strongly advise users to add any high risk program to the "Restricted Application" list. Applications that are added to this list are allowed to run on the computer but whatever programs or executables that it created or brought in will not be automatically trusted and allowed to run on the computer as there is a chance that it may bring in harmful programs. Let's say if Haozip is added to the list of restricted applications, those files that it unzipped will not be automatically trusted and allowed to run. [ATTACH=full]16581[/ATTACH] But even if you have trusted the application accidentally, as I had mentioned earlier, you don't have to worry as it will be detected by Universal AV. If you have anymore concerns or questions, please feel free to raise them and we will try our very best to help you as much as possible. Best regards, sinlam [/QUOTE]
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